SEOs upset over Google dropping attribution in featured snippets In 2019, SEOs were not happy about a Google featured snippet format that didn’t immediately show the source of the c… Read More

Topic: Build a Priority-Based Service DepartmentWe use the terms all the time: High, Medium, and Low Priority. But does everyone on your team agree on what these mean and how they affect you… Read More

The quarterly SMB TechFest show has always had a virtual component. Now they've gone 100% virtual for the July event. The event is all day July 16th.You can attend this event FREE with this… Read More

Tubbservatory Round-Up – What is it? Each week Richard throws a spotlight on five resources Managed Service Provider (MSPs) business owners should take note of in the IT industry. The… Read More

 My good friend Amy over at Acronis sent me a note about where you can catch up with them at various shows in 2022. Of course, everything is subject to change for a variety of reasons… Read More

I love it when conferences innovate to keep things fresh and invite more ideas into the conversation.Dave over at SMB TechFest has come up with a great way to get lots of new ideas and discu… Read More

Brand New Five-Week Class: MSP Professional Sales Program Taught By: James KernanFive TuesdaysApril 27 - May 25  - Register NowAll classes start a 9:00 AM PacificWant to master MSP… Read More

My friend Dave Seibert is hosting SMB TechFest July 19th.  You can attend FREE on me. Deets:    Be my VIP and attend SMB TechFest Q3 on July… Read More

I'm planning a great presentation later this month at SMB TechFest.Join me for free with the link below.April 20th - all day. And my buddy Dave Seibert is always good for some amazing food.C… Read More

Okay - so I know I'm going to miss some, irritate a few people, and get some disagreement.But I just checked my give-a-rat's-rearend-ometer and I don't care.. . .Andrew sent me an email. He'… Read More

InfoAgendaSpeakersRegisterJoin us December 7th - Baltimore, MDThere Isn't an IT Business Building Event Like This Anywhere - Don't Miss It!9:00am - 7:00pm December 7th, 2018 Baltimore, MDJoi… Read More

My 12th Annual Fall Seminar will be a "post day" show this year - attached to SMB TechFest in Anaheim.I worked with Dave Seibert to create a true killer combo. SMB TechFest is October 20-21s… Read More

Today I have the sad job of canceling this year's SMB Online Conference.The reason is very simple: Extremely low attendance. Maybe 100 of you were just about to register and put it off til t… Read More