The Microsoft .NET development technology stack can be confusing to some, especially those who predominantly work with JavaScript frameworks or PHP. It gets even more confusing when one is t… Read More
We took one more step recently as we prepare to turn off the HOSTED XAML agent* in VSTS: any VSTS account created after mid-May 2016 won’t have a HOSTED XAML agent provisioned at all… Read More
In many contact centers, the telephone continues to be one of the primary channels of engagement for customers. Frequently, the only insights we will have about the nature of a call that has… Read More