With a new interest law change put in place, DAKCS partners with Washington State and Idaho customers to find solutions. The new law impacts the interest charged on medical accounts and the… Read More

DAKCS and PDCflow joined forces to help YCC’s Spirit of Giving This past holiday season DAKCS Software Systems partnered with PDCflow to sponsor a family of 4 children provid… Read More

Courts have not been able to subscribe to the same definition of an ATDS in recent rulings. The amount of human intervention tends to be a determining factor. The post Courts’ Determin… Read More

The Consumer Financial Protection Bureau’s (CFPB or Bureau) effort to address electronic communication in the Notice of Proposed Rulemaking (NPR) must be applauded. Its 2019 and when w… Read More

For collection agencies and ARM companies, tax season may feel like the real Christmastime. Tax season is in full force. Having a tax season strategy in place allows agencies to collect more… Read More

As the collection industry progresses towards multichannel and omnichannel collection strategies, the need to manage those varied channels of communication becomes a much bigger r… Read More

The company To Do lists that collection agency owners and collection department managers are working on is constantly evolving. The projects you are assigned may make you feel… Read More