Given the emergence of digital technologies, customer expectations are evolving rapidly. It’s imperative for organisations to keep pace with ever-evolving expectations to maintain thei… Read More

Unsure how to implement better strategies to improve customer service in banking? Check out this helpful guide for tips on improving the experience for your customers! As the banking industr… Read More

SINGAPORE, Nov. 14, 2022 /PRNewswire/ — Trip.com, the global travel agency, recently celebrated its 5th anniversary and to mark the occasion Grace Ding, Head of Trip.com Customer Servi… Read More

Learn about the benefits and features of Software as a Service (SaaS) in this comprehensive guide. Are you new to SaaS Welcome! This is the right place to start learning about SaaS. Wha… Read More

There are numerous quick-service point-of-sale software features that food service managers should know. Incorporating updated software solutions is necessary for providing… Read More

Employee self-service is an increasingly popular system which enables staff to manage their own payroll, benefits and other HR activities online with minimal involvement from the employer. I… Read More