The book Can Your Customer Service Do This? is based on the author’s extensive experience and research as a customer service expert, trainer, speaker, and author. The book reveals the… Read More

The book introduces the question of how to communicate effectively and ethically in a complex and dynamic environment. It also presents a method of inquiry that involves imagining ourselves… Read More

During the British Raj, Indian freedom fighters referred to the cellular jail in the Andaman Islands as ‘Kala Pani’ (translated: Black Water). Due to the remote location, the bru… Read More

The Burial is a new legal drama film that follows a real court case in 1995 in which a funeral home owner clashed against a corporate funeral home company in a tense legal battle. The film&r… Read More

How Calibration Enhances the Precision and Integrity of Laboratory Instruments Regular calibration plays a vital role in maintaining their precision and integrity over time. In this articl… Read More

Having beautiful, strong nails can make a world of difference in your overall look. But what if you were born with perpetually flimsy, splitting nails that just won’t grow? Nail s… Read More