Customer care needs are always rising rapidly. As more and more competitors enter the market, customer care has become the difference maker when product/service quality is the same. But due… Read More
Not a long time ago, voice-based call centers were the only preference of enterprises across the globe. When Business Process Outsourcing (BPO) started, it was majorly about call centers tha… Read More
THE CORNERSTONE OF SERVICE
In today’s media-saturated world, perhaps the biggest advantage a brand can have is its ability to talk and more importantly, listen to their customer. The o… Read More
Live chat support is a dynamic way to communicate with your potential customers. It has more potential to turn your prospects into buyers than many other modes of customer support service. W… Read More
Maintaining your website is essential to ensure that it runs smoothly, is secure and updated. You need to welcome visitors with an appealing visual and functional interface. This will promot… Read More
What is back office support service?
There are two sections that make up an office, first is the client facing section and second is the back office support service section. Back office supp… Read More
For those who use and trust Telstra services have a common issue to get connected with the Telstra Australia customer support team. If you are looking for services related to Telstra c… Read More
For US based businesses looking for American answering solutions, or for overseas clients searching for customer support for their US customers, choosing a US-based BPO company, ready to rep… Read More
In today’s business landscape, companies cannot operate effectively without some form of IT support, but great quality, professional IT support can help a company do more than just get… Read More