Crisis management has never been so important. Companies, professional services firms, charities, and other organisations are increasingly at risk of hostile media coverage and negative soci… Read More

Elon Musk has apologised for mocking one of his employees who is disabled. There are lessons to be learnt from this latest Musk story for those interested in crisis communications training c… Read More

Usually it’s impolite to look away from somebody mid-conversation to stare on the airplane flying by — no less than, that’s what most individuals are inclined to suppos… Read More

Getty Image United CEO Oscar Munoz is still feeling the backlash from the April 9th incident that saw a doctor dragged from a United flight. While Munoz attempted to explain the incident in… Read More

Chief Executive GroupSometimes competence should matter, not just character. Given the #metoo headlines lately and other forms of misconduct, it’s been easy to forget that. So let&rsqu… Read More

United Airlines CEO Oscar Munoz is to step down from the role in May. He will become executive chairman of the airline’s Board of Directors for a one-year term. President J. Scott Kirb… Read More

Archer AviationThe valuation of Archer Aviation, an electric air taxi startup, was cut by $1 billion by the SPAC taking it public.Archer's new $1.7 billion valuation creates a more attractiv… Read More

Medical staff wearing protective gear move a patient infected with the coronavirus from an ambulance to a hospital on March 9, 2020 in Seoul, South Korea. Chung Sung-Jun/Getty ImagesThe 1-ye… Read More

Depending on what minute you’re on in a particular day, a celebrity is probably apologizing for something. Maybe it’s Ellen DeGeneres apologizing for having one of the worst plac… Read More

United Airlines’ President Scott Kirby on Friday laid out a stark future for the airline industry, saying the carrier is preparing for a scenario in which there is no passenger reven… Read More