Generally, a Call Center Software is used to help call center agents manage their callers and to access the relevant information of customers. Today call center support software represents a… Read More
In call center business, an outbound call center is a place which allows agents to ask their clients about their necessities, seek product reviews and engage with them proactively. Sip2dial… Read More
We have been extensively hearing the phrase “Customer is the king” in the past decade. This emphasis has driven the rise of call centers catering to multiple needs of customers w… Read More
More and more businesses in Dubai are outsourcing their customer support to external call centers. How and Why are the two main questions which arise. It has been concluded that outsourcing… Read More
Finding the Right Call Center Management Software
Call centers are the heart of companies and bring the best sales drivers the sales career can offer but nothing makes things hard than havin… Read More
Inbound Call Management Via VoIP Call Center Systems
See! You’re generating leads, but they leech off somewhere along the lead management pipeline. What might be wrong? Your management… Read More