The customer’s Net Promoter Score (NPS) was in the highest percentile, yet I found myself closing the account. How did we miss this churning customer? Were there early warning signs we… Read More
Contributed by Tatyana Artemova an entrepreneur, mastermind expert, and founder at IStartHub.
It is essential to focus on building a reliable customer base while running a business. You can… Read More
If we could use only one word to describe today’s global market, we’d pick the word ‘competition’. As the vast majority of middle-sized and big companies have presenc… Read More
Evolution
Towards the end of 20th century, precious metals were used in diamond cutting industry. These were few expensive and less available metals like cobalt, tungsten and nickel. These m… Read More