The pressures confronted by Healthcare Staffing companies immediately have been years within the making. Even earlier than the pandemic started in 2020, healthcare staffing leaders have been confronted with rising expertise expectations, rising consumer calls for, and the quickly evolving world of staffing expertise. 

With so many forces converging in such a brief house of time, it’s as much as staffing leaders to navigate these uncharted waters whereas persevering with to ship superior supplier, consumer, and worker experiences. And with financial uncertainty on the high of everybody’s thoughts, healthcare staffing companies have to do all of this with a concentrate on effectivity and value financial savings.

At this 12 months’s Have interaction Boston convention, we heard from a number of leaders within the healthcare staffing house on how they strategy change and uncertainty, improve effectivity whereas discovering high expertise, and stand out in opposition to the competitors.

Missed this 12 months’s occasion? We’ve obtained you lined! Take a look at a recap of high insights for healthcare staffing professionals beneath, and go to the Have interaction Boston Content material Hub for all the things else you may need missed. 

Developments, tech, and alternatives: How healthcare staffing leaders are making it occur

Whereas the way forward for healthcare staffing might look barely totally different for every agency, one factor is obvious: companies should embrace expertise to do extra with much less, navigate change, and construct superior supplier experiences. 

All through Have interaction Boston, healthcare staffing leaders shared their methods for rising effectivity, navigating change, and making it occur in 2023 and past. 

For extra insights from Have interaction Boston, take a look at our Content material Hub.

Embracing expertise and digital transformation

Expertise will help companies streamline operations and entice expertise extra effectively. Digitizing knowledge and automating processes are a game-changer, and healthcare staffing companies using each methods are already seeing advantages, together with a giant uptick in redeployment charges.

“We speak so much about digital transformation, and this 12 months, we’re increasing on that. We’re transferring past simply digitizing to having the ability to report on all facets of your online business so you may concentrate on the moments that matter.” – Jason Niad, VP of Product, Healthcare, Bullhorn

“I imagine {that a} huge a part of why we’ve been so profitable with development is due to expertise and being younger adopters of it. It helps us scale with out hiring extra individuals.” – Bridget Weber, CEO, CrossMed Healthcare Staffing Options

“Why are we taking note of web optimization? As a result of that’s the place the decision-making begins. With web optimization, it’s all contingent on content material… finally, what we’re making an attempt to do right here is to assist individuals to decide.” – Christina Bottis, CMO, Medix

“My greatest factor is I don’t need to create an issue when there isn’t one. It’s essential to ensure the tech is fixing an issue earlier than you select to implement it.” – Bridget Weber, CEO, CrossMed Healthcare Staffing Options

“We’re making an attempt to automate as a lot as we are able to and principally take any of the handbook work potential from our recruiters. Something that may be completed manually proper now… if we are able to exchange it with expertise, that’s just about our purpose.” – Bridget Weber, CEO, CrossMed Healthcare Staffing Options

Navigating change administration

Implementing new expertise or exploring a brand new service providing could be thrilling for a healthcare staffing agency; however, it may well additionally carry uncertainty and rising pains to finish customers. It’s essential for staffing leaders to successfully talk with their groups, get buy-in, and make use of a test-and-learn strategy to remain agile.

“The perfect expertise we’ve had is once we carry the tip customers in to assist us take a look at new instruments and present them what’s in it for them. Be certain the loudest ones in your group are introduced in for testing.” – Bridget Weber, CEO, CrossMed Healthcare Staffing Options

“Simply present ’em one success. Give them one win, present them the way it works, they usually’ll purchase in.” – Wealthy Smith, Co-Founder, Chief Advertising and marketing Officer, Atlas MedStaff

Constructing a model that suppliers need to work with

To proceed to fulfill and exceed consumer expectations and win new enterprise, healthcare staffing companies want a strong pool of certified suppliers. Not solely do companies want to draw expertise; in addition they have to nurture and redeploy suppliers to completely maximize ROI of their tech stack. 

The place ought to companies begin? Automation expedites the matching course of, permitting for fast identification of appropriate candidates for brand new assignments. It additionally hurries up candidate matching, making certain faster placements and a greater match for healthcare amenities.

Compliance and credential administration, a key part of the recruitment course of, is commonly cumbersome and handbook. Companies which might be streamlining these parts are capable of present a extra environment friendly course of for his or her suppliers and shoppers, serving to them concentrate on profitability in a time of financial uncertainty.

“If you’d like secrets and techniques of stuff to do on the candidate facet, go speak to Gross sales.” – Christina Bottis, CMO, Medix

“Individuals need to work for and with an organization that cares about them, that understands who they’re, and one they will relate to. All of us purchase from corporations like that.“ – Wealthy Smith, Co-Founder, Chief Advertising and marketing Officer, Atlas MedStaff

“Our journey nurses like to go to breweries and wineries, so we began a beer podcast. You need to meet your suppliers the place they’re.” – Wealthy Smith, Co-Founder, Chief Advertising and marketing Officer, Atlas MedStaff

“You need to perceive your candidate. What are their ache factors? What are their targets? What data do they want? What channels are they on? It’s essential to set up a baseline, determine the place to begin, after which leverage your understanding of these candidates as a way to construct one thing that permits them to say, I’m on this job, that was simple, and now I sit up for listening to again from you.” – Christina Bottis, CMO, Medix

Searching for extra insights from Have interaction Boston 2023? Take a look at our Content material Hub for recaps, movies, and extra from this 12 months’s occasion.