Vaultastic is a cloud platform to archive email and retain it there for the chosen period. While it is very easily possible for an end user or the Administrator to export data from the Vaultastic Archive accounts, sometimes we get queries and requests to retrieve data of multiple or all users in bulk. This becomes a challenge if it has to be done via the Interface, one user at a time, and then downloaded over the available last mile connectivity.

To improve response on such queries, Mithi announces the launch of a paid service to retrieve data in bulk from Vaultastic via a shared S3 Bucket in the customer’s AWS account.

When will such a service be used typically?

1. We’ve had some customers request for an annual dump of all the data from Vaultastic, so they can store it locally. While this may seem redundant and expensive in the face of Vaultastic providing a highly reliable store with unlimited storage on the cloud, it may have its uses depending on the organisational policies.

2. To serve a compliance request for multiple users with large archive mailboxes. Such a request typically requires the administrator to download PST files for all the users in question and deliver them to the compliance authorities.

3. If the customer decides to stop archiving to Vaultastic for any reason. In this case, the customer would need to retrieve data of all users on Vaultastic and move this into an alternate store.

How will this work?

It’s a simple process which will flow as follows:

Is there an optimal size of data, where this option is recommended?

Not really. You may raise a request for retrieving email data of any size from the archive. However, since you are already equipped with a self service portal to download data on your own, it may not be feasible to use this bulk retrieval method for small data sizes. We suggest you use this if you need to export information of more than 10-20 users, since accessing each account and initiating a download will take a long time if you exceed 10-20 users.

In addition, as a rule of thumb, if it takes more than one week to download your data from your AWS account using the spare capacity of your existing Internet connection, then you should consider using Snowball. We recommend that this option be used when the size of the data to be downloaded exceeds 1 TB. For example, if you have a 100 Mb connection that you can solely dedicate to transferring your data and need to transfer 100 TB of data, it takes more than 100 days to complete data transfer over that connection. You can make the same transfer by using multiple Snowballs in about a week.

How is this priced?

The new Vaultastic service is charged at a fixed rate per GB to be copied to your S3 bucket via this method. The cost of S3 use in your account is mentioned here and the cost of the AWS Snowball is mentioned here.

What will be the format of the data, which will be delivered on your S3 bucket?

Vaultastic data for your requested set of users will be exported in either PST or EML files (as per your choice) and copied onto the S3 bucket you shared into our account.

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