"When emotional dynamics are healthy, organizations are vibrant, creative, risk-taking, and highly adaptable, being able to meet any challenge with ease while retaining the essence of their identity. When the emotional dynamics are poor, organizations are rigid and reactive, trying to ignore or dismiss the need for change, and unable to cope with conflict." -- Clara King

A Preliminary Look at Flourishing Congregations in Canada: What Church Leaders are Saying p. 68.