Your ability to communicate effectively and directly with your customers can be vital to the success of your business. The more noise in the way of the message, the easier it is for your value to get lost. Here, we’re going to look at some of the ways you can make sure that you’re able to get that Direct connection and why it’s so vital. Be active on Social Media While it is true that there’s a lot of noise to cut past on social media, and it’s not always difficult to get attention on your account, the communications that you share directly with customers there can be very valuable. There’s something more engaging for your customers about being able to communicate with you on the same level that, when it goes well, can foster better loyalty and a sense of history that can keep them coming back. Engage them in your own space When your customers come to you, you should ensure that you have a bespoke, curated experience in how they engage with your business. Working with an app development agency and creating your own bespoke application for mobile devices could be considered the digital equivalent of having […]

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