Salesforce is updating its technology by retiring Api Versions 21.0 to 30.0. This is important for users who know the basics of Salesforce because it means they'll have access to newer, better features. These updates will make Salesforce more secure and efficient. For those already using Salesforce, this change is a chance to upgrade to a more advanced system with improved capabilities.

With Salesforce's announcement to retire certain versions by the Summer of 2025, organisations must plan and execute their upgrades. This blog explores why this upgrade is essential and how embracing the latest versions can revolutionise your Salesforce implementation.

A Look at the Depricated API Versions

Salesforce's decision to retire these API versions stems from a commitment to enhance and secure the platform. The deprecated versions, including SOAP, REST, and Bulk APIs, will become unsupported, leading to potential disruptions and errors in applications relying on them. It's a move toward innovation, focusing on newer, more efficient APIs that promise improved functionality and security. For more information about the deprecated versions, you can click here.

Components of Impact and Actions to Take

The deprecation of Salesforce Api Versions as part of of Summer ‘22 release has had an impact on several components. Below we discuss what components they are and what action to take to upgrade them:

# Data Loader

A graphical tool for bulk importing or exporting Salesforce records. Upgrading is essential to ensure data operations are compatible with the latest API versions, ensuring seamless data transfer and access to new features. For Data Loader use, it's crucial to install the latest version available, which supports current APIs. The modern Data Loader will likely support enhanced features and improved security protocols, contributing to more efficient and secure data management.

# Web Services Connector

This facilitates integrations with Salesforce's web services. The Web Services Connector should be updated to a version compatible with the newer APIs. An updated connector is vital for maintaining these Salesforce integrations without interruptions, utilising the latest security and performance improvements.

# AJAX Toolkit

A JavaScript library for Salesforce that allows for dynamic interactions within Visualforce pages. It requires updating the version reference within the JavaScript path to align with supported APIs. Updating it prevents future compatibility issues and taps into improved efficiencies and capabilities. It also includes Visualforce Pages that embed deprecated API calls via the AJAX Toolkit.

# SForceOfficeToolkit COM interface

Provides Office integrations with Salesforce. As it becomes deprecated, transitioning to newer solutions ensures continued functionality and access to Salesforce's latest features.

# Force.com Toolkit for PHP

A set of PHP classes for Salesforce integration. Users are advised to move to solutions that are compatible with newer API versions. It will maintain secure and functional applications, leveraging improved API features.

# Outbound Messaging

This refers to the process where an external service receives a SOAP message from Salesforce (as part of an Outbound Messaging workflow action) and responds back to Salesforce using a SOAP call. If your current setup includes making return SOAP API calls via the EnterpriseURL or PartnerURL included in the message payload, it's necessary to adjust to the API version changes. This involves updating the endpoint URLs to utilize an API version above 30.0 or reconfiguring the messages within Salesforce Setup for the latest API version support.

# Connected Apps Update

Connected apps in Salesforce are third-party applications that can integrate with Salesforce through APIs. Communicate with the developers of these apps to ensure they are up-to-date, and if not, to either upgrade the app or adjust its implementation to work seamlessly with the current API versions offered by Salesforce. This guarantees that your integrated systems continue to run smoothly, securely, and efficiently, leveraging the most recent advancements in Salesforce technology.

Our Experience with Upgrading

As consistent users of Salesforce APIs, we also experimented with the latest Salesforce API versions, and the journey has been transformative. This transition was a strategic move aligning us with Salesforce's innovative trajectory. The most noticeable changes were in performance and security:

• We experienced a remarkable boost in system efficiency, witnessing smoother, faster, and more reliable operations.
• Security enhancements were equally impressive, offering robust protection against evolving threats.
• Moreover, this upgrade opened doors to new functionalities and features that were previously inaccessible.

In essence, upgrading to the newer API versions transcended mere compliance. It was an acceptance of the ever-changing Salesforce atmosphere, using its features to improve efficiency and security with our business making sure it continues fluent in a world that is competitive digital.

Why Upgrade Earlier Than Later

The various strategic benefits of upgrading to the latest Salesforce API versions prior to Summer '25 retirement include:

• Initially, it acts as a shock absorber for unforeseen complications that may arise during the transition and still ensure business continuity. Early adopters take advantage of the latest features and integrations that can allow them to improve speed levels while having an improved capability in dealing with data.
• In addition, newer API versions usually include stronger security measures that are critical in the twenty-first century where attacks on data have become a norm.
• Early switching promotes easier adjustment for the team. New technology learning curves and associated training can be substantial. Beginning the process today grants your team sufficient time to acclimatize to the new space, so integration into daily operational activities will be trouble-free.
• Adopting these changes promptly ensures that your business keeps up with Salesforce’s visionary direction. It’s a cost of maintaining competence and relevance, keeping your Salesforce ecosystem on the cutting edge. Such a proactive strategy proves to your stakeholders, this time both internal and external ones that the organization you run aims at being ahead of technology and business practice.

Preparing for the Upgrade

The upgrade to newer Salesforce API versions involves a blend of technical insight and strategic planning. Here’s how to navigate this pivotal transition:

# Audit and Identify

Begin with a comprehensive audit of your Salesforce environment. Pinpoint which components use the legacy APIs. This includes examining your codebase, integrations, and applications thoroughly.

Use Salesforce Tools

Leverage Salesforce tools such as the Event Monitoring feature and Salesforce CLI. These tools are instrumental in tracking API usage, helping you to identify where the older versions are in use.

• Event Monitoring: This feature provides a detailed view of API usage, helping to map out your current dependencies.
• Salesforce CLI: Use this for more technical insights, generating data that highlights areas needing an upgrade.

# Strategic Upgrade Plan

Beyond technical replacement, consider how the upgrade aligns with your business goals. This step is about integrating the new APIs in a way that supports and enhances your business processes. Use this opportunity to refine your Salesforce workflows. How can the new API features streamline your operations? Ensure the upgrade resonates with your broader business strategies.

# Training and Communication

Equipping your team with knowledge and skills for the new API versions is critical. Conduct workshops or training programs to familiarize your team with the new features. Provide resources and guides that detail the changes and new functionalities.

# Offer continuous support to address challenges during the transition phase.

Conclusion

The retirement of Salesforce's API versions 21.0 to 30.0 marks a proactive stride towards optimizing your Salesforce ecosystem's capabilities. This upgrade signifies actively shaping the technological landscape of your organization. It empowers users with enhanced features and security, ensuring that your business not only keeps pace with technological advancements but also becomes a front-runner in utilizing the most robust tools available.