Part 2->Oracle apps Receivables Implementation Questionnaire Part 2
2.2 | Project Billing | ||
2.2.1 | Typically, how many project-related payments do you receive a month? | ||
2.2.2 | Do you use standard invoice lines with default accounting information? | ||
2.2.3 | Do you have any subsidiaries that bill customers in a foreign currency? | ||
2.2.4 | Are there any other foreign currency issues regarding invoices and/or payments? | ||
3 | Payment Processing | ||
3.1 | Payments | ||
3.1.1 | Describe your cash applications process. | ||
3.1.2 | Do you enter your payments in batches? How are batches identified? | ||
3.1.3 | How do your customers generally pay invoices? (Single check, single invoice/single check, multiple invoices/multiple checks) | ||
3.1.4 | Do you use batch control counts and amounts? | ||
3.1.5 | Do you use more than one bank account and/or cash account? | ||
3.1.6 | Do you have customers who pay other customers’ invoices? | ||
3.1.7 | Do you use lockboxes? | ||
3.1.8 | How many lockboxes do you use? | ||
3.1.9 | Do you receive deposits and/or prepayments? | ||
3.1.10 | Do you receive non-customer related payments? | ||
3.1.11 | How are non-customer related payments accounted for? | ||
3.1.12 | How do you handle payments without remittance information? | ||
3.1.13 | What are your policies and procedures about adjusting payments? | ||
3.1.14 | What are your policies and procedures about reversing payments? | ||
3.1.15 | How many payments do you receive in a month? | ||
3.1.16 | How many checks are returned by the bank in a period? | ||
3.1.17 | What are the reasons for checks being returned by the bank? | ||
3.1.18 | Who applies cash? | ||
3.1.19 | How is cash applied? | ||
3.1.20 | Do you create charge backs (Debit Items) for customer deductions? | ||
3.2 | Collections | ||
3.2.1 | How do you enter/manage a Credit Amount Owed to the customer by your company? | ||
3.2.2 | How do you enter/manage a credit amount owed to your company by the customer | ||
3.2.3 | What does your aging look like? | ||
3.2.4 | Do you send dunning letters to customers? | ||
3.2.5 | Do collectors actively call customers on delinquent items? | ||
3.2.6 | What is the process for tracking actions to collect on delinquent accounts? | ||
3.2.7 | Is the process for tracking actions to collect on delinquent accounts automated? | ||
3.2.8 | Do terms and conditions of customer agreements and/or payment terms change based upon the status of their accounts? | ||
3.2.9 | Do you monitor performance of your collectors? | ||
3.2.10 | What metrics are used to monitor collections performance? | ||
3.2.11 | Do you do cash-flow requirements forecasting? | ||
3.2.12 | What sort of buckets do you use for cash-flow requirements forecasting? (For example, 30, 60, 90...) | ||
3.3 | Reconciliation | ||
3.3.1 | Do you reconcile payments with the bank? | ||
3.3.2 | How do you reconcile payments with the bank? | ||
3.3.3 | How often do you reconcile payments with the bank? | ||
3.3.4 | How are bank reconciliation errors handled? |