This workflow process is used When your customer returns an order quantity and you want to make sure that you receive the returned quantity. No Credit means that Oracle Order Management will proceed to close the order lines without interfacing to Receivables or creating a credit memo for the returned quantity.
Line Flow - Return for Credit Only:
This workflow process is used When your customer returns an order quantity and you do not require receipt or approval. Oracle Order Management will interface the order line to Receivables to create a credit memo for the returned quantity.
Line Flow - Generic:
Usually, this is the default workflow which is used by most of the customers. This workflow is initiated once you save the sales order and it contains several sub-processes to ensure that an order line is properly entered, scheduled, created, invoiced, fulfilled, shipped, and closed by interfacing it to receivable for creating an invoice for the ordered quantity.
Line Flow - Generic, Ship Only:
This workflow is initiated once you save the sales order line that requires only shipping and does not require invoicing. This is usually used with Internal Orders where you do not generate invoice for the shipped quantity.
