Teams Phone Migration Guide

Due to COVID-19, 42% of the European workforce continues to work from home, according to Upwork. A hybrid or remote work paradigm will inevitably become the new norm because people can work from anywhere and have demonstrated their ability to be productive. In fact, according to a Global Workplace Analytics survey, 93% of employees would like to continue working remotely at least occasionally, and 70% of managers said their employees’ remote work produced comparable or superior outcomes. This Teams Phone Migration Guide will help you determine the requirement and help you with the Teams Phone user guide for migration.

What does this mean for your current on-premises phone system as more people choose to work from home and utilise collaboration technologies like Microsoft Teams VoIP integration and Zoom extensively? Take advantage of your collaboration platform and move your phone system because your on-prem phone system might not be adequate for your business needs when working remotely. Please keep reading our top 5 tips in this Teams Phone Migration Guide to make your process more straightforward.

1. Make an inventory of your current phone system (Teams Phone Migration Guide)

 You must assess the condition of your phone system and document it to: 

• What purpose does your phone system Provide for your business, and what function does it support? Is it a vital tool for communication across your entire organisation? 
• What are the system’s ongoing operating costs, are there maintenance agreements to support the system, and are support agreements still in place? 
• Do you have a call flow diagram on how calls are routed through your current system? Do you have a plan for the upgrades or changes you want to make to your routine? have you prepared skype to Teams migration checklist

All personnel in your firm can directly dial into most cloud systems nowadays. These systems can support “Teams calls,” which direct calls to a group to answer or “delegate calls,” which offload communications to assistants. 

2. Determine Key Elements ( Teams Phone Migration Guide)

What characteristics does your company have or would like to have? It is critical to decide which services are the most necessary for your business before selecting a UCaaS (Unified Communications as a Service) provider. While every company has unique requirements, the following are some common characteristics you might wish to consider while moving your phone system. 

Systems for auto attendants 

 Since auto attendant systems have significantly improved recently, receptionists are frequently unnecessary. Examine the resources you have set out for answering calls and consider allocating them to more worthwhile pursuits. You can manage modern call attendant or auto attendant software remotely from a wireless device. 

Transcript from Voicemail to Email 

 A voicemail to email transcription capability is an essential communication service nowadays, especially given that only two major email platforms are used by SMBs: Microsoft and Google. Ensure every employee receives a call transcription in addition to voicemail forwarded to their email address. 

Pairing a mobile phone 

 Mobile phone pairing is a crucial component of any modern phone service, but it is instrumental in any setting where people work remotely. You can provide high accessibility to resources while maintaining everyone’s privacy by tying a mobile phone device to their work phone number. 

3. Establish a Robust Network ( Teams Phone Migration Guide)

Installing a UCaaS provider, like Microsoft Teams, may improve how well your business uses its internet circuit. Because of this, it is essential to guarantee that your company’s network is robust by validating and testing your internet bandwidth to identify any limitations. The 4 locations to monitor on your network are shown below. 

Networking Infrastructure for Local Area 

 A high-performance Local Area Network, or LAN, is required for any IP-based phone system. An IT service provider can do an audit for you if you are unsure about the strength and functionality of your network. Audits may be completed quickly and can identify network congestion hotspots that could affect your phone system. 

Current Firewall 

 Modern firewalls filter traffic to prevent malware, viruses, and other unwanted behaviour that can pass earlier firewalls. In addition to blocking traffic, firewalls also serve as network routers that reroute traffic and need a lot of processing power to avoid bottlenecks. 

Redundant High-Speed Internet 

 There are several possibilities for high-speed internet connectivity, which is necessary for conversations outside the office. There are internet services designed for long distances that can assist your SMB (Small and Midsize Business) even if you live in a remote area. Most contemporary firewalls come with SD-WAN software that offers load sharing over two or more links to improve performance. 

SIP Providers 

 Older phone systems’ primary cost is the landlines to which they are connected. SIP trunks connected to Public Switched Telephone Networks (PSTN) carriers connect high-speed internet access to current cloud phone systems. To replace your existing phone lines with SIP channels, review them and determine whether they are analogue or digital. The cost of SIP channel PSTN service is half that of traditional phone lines, offering far more flexibility in adding or removing channels. 

4. Review the device specifications for your organisation ( Teams Phone Migration Guide)

Due to a growing reliance on headsets, mobile phone apps, and device possibilities, many firms no longer require the same number of handsets. Ascertain from the UCaaS provider whether the gadgets your company currently uses will be simple to sync with the phone system. Contact Datalink Networks right now for a quick and free quote on devices and to make sure that devices can synchronise with Microsoft Teams or any UCaaS provider. Teams Phone Migration Guide helps you review the device specification.

5. Make Advance Plans using this Teams phone migration guide. ( Teams Phone Migration Guide)

Before deploying the new phone system in your SMB, provide adequate time in your UCaaS project plan to handle several challenges, such as call routing and network or device problems. This process takes about 6 months from beginning to end, so allow yourself enough time to consider all your Cloud Phone System options and communicate with all critical stakeholders. Users should complete Microsoft Teams voice user training to gain knowledge.

Server Consultancy has migrated hundreds of lines from Legacy PSTN to Microsoft Teams Phone with Calling Plan. Contact the best Teams Phone Support company in London if you need assistance enabling calling in Microsoft Teams or how to use the Microsoft Teams phone system. We hope this Teams phone Migration guide helped you understand the migration process.