Cultural differences can impact effectiveness with the employee even knowing it.
Culture mapping
I. What does it mean to be a good communicator in different cultures.
Low context culture vs high context culture
Explicit, simple, clear vs Implicit, layered, nuanced
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US/Canada-low Spain/Italy- mid Japan/Korea-high
Communicating conclusions:
- Multicultural teams need low context processes
- With low context people be as explicit as possible, put in writing and repeat key points
- With high context people, ask clarifying questions, repeat yourself less, and increase ability to “read the air.”
II. Giving constructive feedback
Direct negative feedback vs indirect negative feedback
Israel/Russia-direct US/UK-mid Japan/Philippines-indirect
III. What silence means
High comfort with silence vs low comfort with silence
East Asian-gaps between talking US/UK-perfect timing in talking Latin countries-overlap in talking
This post first appeared on Radio Free JoJo | A Reasoned Voice On Politics, Fa, please read the originial post: here