Nigerians are increasingly voicing their frustration over the steep charges imposed by Point of Sale (PoS) operators for cash withdrawals from bank accounts. Citizens who spoke to Vanguard expressed concerns that PoS operators are gradually replacing Automatic Teller Machines (ATMs) across the country. Many Nigerians have turned to PoS operators after finding ATMs frequently empty despite the availability of cash at PoS points. PoS operators, however, explained that they face significant risks and costs to obtain cash, including paying bank officials, which necessitates higher charges to stay in business. Efforts to get bank officials to respond to these allegations were...

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