We’re actively monitoring the news about the coronavirus Covid-19, and our team is ready and standing by to support you. Our top priority is the health and safety of our customers and we wanted to share a few of the ways we are here for you during this time.  

Most importantly, you can always count on us at times like this, especially if you need our help. 

For the fastest level of service, we encourage you to access your account from home via our mobile app (download for iOS or Android) or our customer service dashboard. There are relevant features to help you:

• Schedule and change your payments and payment method
• View your account and learn how you can update your personal details so we can stay in touch
• See transactions, statement, balances, and available credit (credit card customers)

We want you to know that you’ll have our support. We’ll be publishing news and updates on our response to COVID-19 on our blog. If you need help with your account, our specialists are available to provide assistance, as always. Please contact us at [email protected] or call us at 1-800-712-5407.

Our goal is to maintain high levels of service for our customers while ensuring the safety and well-being of our employees. We’re sure you’ll understand if, during some periods, wait times are longer than usual.

For the latest information about coronavirus COVID-19, visit the CDC’s resource center.

Download our apps here:

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