On 30/10/2017 The District Consumer Forum Warangal passed an interesting judgment in the case CC/4/2017 (Ravichandra. D Vs Samsung Electronics). The DCF Warangal passed the above Judgment directing the Complainant (i.e) Consumer to pay Rs10,000/- to the Opposite party.

Coming to the Facts of the case Complainant Ravichandran.D filed a consumer complaint in the DCF Warangal in December 2016 for the defective television sold by Samsung.

The District Consumer Forum passed this sensational judgment directing a consumer who received a defective television from big company Samsung to pay Rs 10,000/- to the company to get a further replacement for television.

The judgment of District forum alerts all the consumers that if a company sold a defective item then the Item should be not used and should be immediately handover to the company service centre and wait for their response. If they use the defective unit then they may be punished by consumer forums with a huge penalty.

Click here for the Judgement copy

judgement2017-10-30