Our product is a digital download. We Provide you with a Free Trial version, so that you may check out the functionality of the software. It will also insure that the software is not in conflict with your existing hardware setup.
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In the event that you placed a Purchase without downloading the free Trial, we will help you in making sure the software works with your existing configuration. We have available a 24 hour chat line who will also call you if you request phone support instead. If for whatever reason, the software conflicts with your hardware configuration, and therefore fails to function properly, and our support team is unable to provide a solution, you may request for a Refund within 15 days of purchase.
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