Upgrading your enterprise billing system is a strategic opportunity to increase the efficiency of your operations and create a better quality customer experience. Given the complexity and sc… Read More

Subscription-based revenue models have taken center stage in a macroeconomic climate focused on efficient growth. Effectively managing subscriptions is more than a simple task—it&rsquo… Read More

Chargebee has once again been ranked #1 in four key categories in the G2 Summer 2024 reports: Subscription Management, Subscription Billing, Subscription Revenue Management, and Subscription… Read More

Subscription businesses are experiencing a significant transformation. The days of easy funding and unchecked growth expectations have been replaced by a period of rigorous scrutiny, where i… Read More

If you accept payments online, the checkout is the final touchpoint between your business and a successful sale. It can be frustrating to see a potential customer abandon the checkout proces… Read More

Ever wish your sales team could have superpowers? While capes and flying might be a stretch, subscription management can empower your team to close deals better, faster, and stronger than yo… Read More

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“I love feature provisioning. I wish I could do this more often!” said no engineer. However, entitlement management is crucial for SaaS or digital service businesses (such as OTT… Read More

“I love feature provisioning. I wish I could do this more often!” said no engineer. However, entitlement management is crucial for SaaS or digital service businesses (such as OTT… Read More

Introduction Churn prediction can be a powerful tool in your company’s arsenal for retaining customers. By accurately identifying potential churn, you can proactively mitigate customer… Read More

Chargebee’s Chief Marketing Officer, Guy Marion, recently hosted an insight-packed webinar with fellow industry leader, Sam Jacobs, Founder and CEO of Pavilion, the world’s large… Read More

Subscription-based services are rapidly evolving, with an increasing number of companies considering price adjustments. According to recent 2024 State of Subscriptions and Revenue Growth dat… Read More

Multi-year contracts are a no-brainer when it comes to mid-market and enterprise businesses. The most fundamental reason is that it helps acquire customers with a contract value that is high… Read More

In business finance, achieving operational efficiency is akin to striking gold. Repsly, a Boston-based retail execution platform that powers field teams in over 80 countries worldwide has do… Read More

Selecting a new billing system can feel like running ten miles in a marathon only to find 32 more miles to go. You’ll reach the finish line only when you nail the implementation, migra… Read More

CFOs feel a surge of relief with each successful payment and lose precious sleep over chargeback requests. Smooth payment workflows are key during subscription setup or renewal to ensure top… Read More

Chargebee is leading the charge in revolutionizing subscription management, arming you with a powerful suite tailored to create a seamless subscriber experience. With Chargebee Retention, we… Read More

I recently came across an article titled “Subscriptions are hard to cancel and easy to forget by design” by Nerdwallet that throws some shade on certain aspects of subscriptions… Read More

In today’s competitive market, where customer retention is crucial for business success, every missed opportunity can be a significant setback. In the 2024 State of Subscriptions and R… Read More

The world of growth strategies is changing fast, and experts are paying close attention. In what’s being called the Year of Efficiency, finding the perfect balance between aggressive g… Read More

The financial services sector is constantly evolving. Consider personal banking, for instance. We’ve shifted from visiting bank branches for every transaction to ATMs to confirming pay… Read More

https://www.chargebee.com/docs/1.0/microsoft-dynamics-gp.html?__hstc=106212764.2f3f33a24b44870ec4a577029c49e44b.1704412800092.1704412800093.1704412800094.1&__hssc=106212764.1.17044128000… Read More

As we journey through the year, a strategic shift is underway among subscription leaders. Unlike the past years, which focused on cost savings and survival, the current emphasis is on effici… Read More

With Latin music dominating one in five tracks on Spotify’s Top 100, it’s clear that the region has rhythm. Like Bad Bunny and Shakira, Spotify has succeeded by tapping into the… Read More

You’ve finally found a Payment Service Provider (PSP) that works well for your business. It’s reliable, secure, and integrates seamlessly with your existing systems. So why compl… Read More

Chargebee’s London-based user conference, beelieve, hummed with excitement as it united trailblazers and innovators from the subscription and revenue growth sector. A standout moment w… Read More

SA International  (SAi) exemplifies the evolution crucial for businesses in modernizing billing systems, transitioning seamlessly from a traditional homegrown setup to Chargebee’s… Read More

Discover Chargebee's innovative AI solution to turn cancellations into retention opportunities and streamline subscription growth Read More

Businesses across the globe have seen a massive shift in priorities over the past five years. From ‘Growth at all costs’ to 2023 being the ‘Year of Efficiency’ as ter… Read More

Many companies grew until 2021, mainly focusing on new customer acquisitions. Money was free-flowing; valuations were sometimes 10x multiples of current revenue and acquisition costs that we… Read More

When RightNow Media, the leading provider of faith-based videos, decided to spread its wings and venture into international territories, little did they know that their homegrown billing sys… Read More

The "2024 State of Subscriptions & Revenue Growth Report" reveals a pivotal shift in the subscription sector. With 96% of leaders anticipating revenue growth, the focus intensifies on cu… Read More

We’re thrilled to announce that Chargebee has solidified its position as a frontrunner in the tech industry by being recognized as a leader in the 2024 G2 Best Software Awards. This ac… Read More

Discover how Chargebee transforms subscription pricing strategies to drive revenue growth and enhance customer retention. With flexible pricing, dynamic adjustments, and detailed analytics… Read More

Increasing your AOV can be a great way to improve revenue, customer loyalty, and their overall lifetime value. Here are some ways you can get started Read More

Customer churn can be a major component of your business’s success or failure. It’s better to be proactive with your approach. Learn how you can predict churn Read More

For eCommerce businesses, success and business growth rely on a positive, memorable customer experience that will keep customers coming back. Learn more today Read More

While a churn rate, or the percentage of customers who stop using your product or service, may be inevitable in business there are ways to reduce the risk to your bottom line. Churn manageme… Read More

Explore how minimizing customer retention costs while maximizing loyalty is key to sustainable business growth. Gain insights into strategies that strengthen customer bonds without breaking… Read More

Join us at Chargebee as we highlight the pivotal role of women in shaping a more inclusive, equitable, and vibrant future. Celebrate the achievements and continuous efforts towards gender eq… Read More

Chargebee’s annual user conference, beelieve, buzzed with excitement as it brought together trailblazers and innovators from the subscription and revenue growth industry. One of the hi… Read More

#Customer Acquisition or Customer Retention: Which Costs More? Customer acquisition and customer retention both play a major part in the growth and development of any successful business. Th… Read More

Customer churn can play a big role in the success of your company, especially if you’re just starting out. Learn about the churn benchmarks to monitor Read More

Learn how to set up recurring ACH payments in QuickBooks Online with this in-depth guide and how you can streamline this process with Chargebee Read More

The remarkable growth of the global subscription and recurring billing management market, expected to escalate from $5.9 billion in 2021 to $14.5 billion by 2027, underscores the increasing… Read More

Looking for a Stripe QuickBooks integration solution? Learn how to integrate Stripe and QuickBooks in this guide Read More

Looking for the best SaaS accounting software for your business? Check out our comprehensive guide with tips and insights on making the right choice Read More

SaaS businesses have a unique set of needs and challenges when it comes to payment processing. From creating a user-friendly checkout experience to collecting recurring payments and followin… Read More

Payment collection is an extension of customer experiences. It is also the most sensitive touchpoint, considering how you’ve spent time (and money) to convert prospects into customers… Read More

Every business should keep an eye on the customer churn rate. This metric lets you know the percentage of customers that have stopped paying for/have canceled their account with your busines… Read More

What is RevRec?  On a high level, Revenue recognition is the process of accounting for and reporting revenue earned by a company. It involves determining when revenue should be recogniz… Read More

In an age where consumer protection is paramount, the Federal Trade Commission’s (FTC)proposed “click to cancel” provision marks a significant shift in the subscription bus… Read More

The success of any subscription-based business isn’t dependent solely on your customer acquisition efforts, but rather on the number of customers you retain. Your employees play a vita… Read More

As we transition into 2024, reflecting on 2023 events marked by rising interest rates, capital market challenges, and evolving customer behaviors, businesses are at a pivotal juncture. The p… Read More

Scaling a business to new heights involves navigating a myriad of challenges depending on company size, regions they operate in, and so on. The journey is complex, with many strategies avail… Read More

While growing your customer base is important, success in SaaS also depends on how well your company retains customers who subscribe to the service. A sustainable customer retention strategy… Read More

Losing a customer isn’t the end of the line. It’s par for the course for every business on the planet — even those with powerful retention engines. But how they react to lo… Read More

The battle of customer retention vs. acquisition is an old one.  The truth is that both customer acquisition and customer retention are essential, regardless of which stage your company… Read More

In-app purchases have revolutionized the mobile app landscape, offering businesses and users a win-win. For businesses, it’s a powerful growth engine, unlocking new revenue streams, bo… Read More

Customer acquisition costs have skyrocketed by 222%. Brands are bleeding nearly $30 for every new customer. Trust in businesses is dwindling at an alarming rate. The key to successfully navi… Read More

You don’t need us to tell you how the long-term success of your business depends on your ability to retain customers or how much cheaper it is to retain users rather than acquire new c… Read More

Every churned customer costs your company valuable money and resources. It’s a harsh reality for any business, but understanding and preventing churn is crucial for long-term success… Read More

Some of us have heard/read/believed (even before 2023) that retaining customers delivers better ROI for our invested capital than spending additional money to acquire new customers. Leaders… Read More

How well you retain your customers can make or break your business’s success in the long run. With customer retention rates varying widely across different industries, understanding th… Read More

Customer loyalty is like gold dust in today’s volatile economic landscape. With inflation reaching decades-high levels, customers are adjusting their buying habits and have no qualms a… Read More

Based on a benchmark report from PwC, Finance teams continue to spend about 30-40% of their bandwidth on data collection, quality checks, and reporting. While our customers deeply appreciate… Read More

In a shifting economy, resilience is key. Adopting a subscription model offers Direct-to-Consumer (D2C) retailers an opportunity not just to weather the storm, but to chart a course for sust… Read More

Loyalty makes the world go around – it’s the key to your personal relationships and one of the most important values for brands, too. Being a customer-centric business means nurt… Read More

In the early days of online shopping, it wasn’t uncommon to see websites suggesting that you buy a product after buying a similar one. But while you might like your new designer T-shir… Read More

The reality is that each email you create can contribute to improving customer retention. Rather than treating emails solely as a means of completing transactions, approach them as opportuni… Read More

In the dynamic world of eCommerce, your customers crave shopping experiences that are not only smooth but also profoundly personalized. Chargebee’s widgets and APIs are meticulously cr… Read More

Customer loyalty is like gold dust in today’s volatile economic landscape. With inflation reaching decades-high levels, customers are adjusting their buying habits and have no qualms a… Read More

In today’s digital marketplaces, consumers are spoiled for choice. With just a click, they can browse a plethora of options, making brand loyalty seem like a relic of the past. Yet, as… Read More

High customer churn rates can be a major challenge for businesses, causing unexpected drops in revenue and decreased profitability. Worse still, many companies struggle to identify the root… Read More

The software as a service (SaaS) industry is projected to reach $195 billion by the end of 2023. But, while the market for subscription-based businesses is booming, even the fastest-growing… Read More

As we approach the zenith of the retail calendar — Black Friday and Cyber Monday — eCommerce leaders face the exhilarating challenge of maximizing sales while needing to deliver… Read More

The world is a small place. If you want your business to unlock new opportunities, you’ve got to expand into new markets. The global SaaS market alone grew by 14.3% in 2022, hitting a… Read More

In the dynamic world of startups, understanding your customers’ behavior is not just beneficial — it’s imperative. That’s why today, we are excited to unveil Starter… Read More

What is a D2C Business Model? A D2C company creates and sells its products or services directly to end customers bypassing traditional middlemen like wholesalers or big box retailers. … Read More

Chargebee Product Updates November 2023 Read More

On June 1, 2023, France issued a new decree to their consumer code. Now, businesses in France must include a cancel button on their website and app irrespective of how the subscription or co… Read More

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On June 1, 2023, France issued a new decree to their consumer code. Now, businesses in France must include a cancel button on their website and app irrespective of how the subscription or co… Read More

Churn and retention rates might look like two sides of the same coin, but they measure two different aspects of your customer journeys and apply them to other teams. The churn rate captures… Read More

As your business grows, there’s almost always a point where you’ve zoomed out so far that you can no longer distinguish one customer from the other. The different dots somehow me… Read More

As a subscription-based business, you may already be familiar with sales tax compliance challenges. But compliance can become even more complicated during an economic downturn coupled with p… Read More

Customers increasingly ask for convenience and flexibility. Why? Mainly because they are experiencing it in their own private lives while using services like Airbnb, Spotify, Netflix, etc… Read More

The year is 2004. Amazon’s business is being challenged on all fronts. At $18 billion, Bezos’s largest competitor is a $33 billion eBay. Footfalls at a few maverick brick-and-mor… Read More

The journey to your first $10M is an incredibly exciting one. Here's a a beginner-friendly list you can use to guide your strategies Read More

Pricing is evolving at a rapid pace. SaaS trends like automation, AI, and developer applications (i.e. APIs) have led to a break in the value chain leading to permutations beyond traditional… Read More

“We win and lose together.” – Lewis Hamilton, seven-time Formula 1 World Champion. The world of Formula 1 racing is a true testament to meaningful partnerships. As the engi… Read More

Improper revenue recognition remains a pressing concern within the Securities and Exchange Commission (SEC). According to Cornerstone Research, in the fiscal year 2022, the SEC witnessed a s… Read More

Customer churn is an irrevocable reality, but it's not the end Read More

What did Edison, Zuckerberg and Bezos do best? Fail fast and experiment faster Read More

We’re excited to announce the release of Chargebee’s 2023 State of Industry Report. In this comprehensive study, new research reveals compelling insights about the strategies and… Read More

Data analytics giant Comscore lost over 90% of its valuation since its accounting fraud came to light. According to the Securities and Exchange Commission (SEC), Comscore and Serge Matta, wh… Read More

Customer-centricity has always been core to Chargebee, and it’s in everything we do. Twelve years ago, four friends — Krish, Rajaraman, KPS, and Thiyagu — came together to… Read More

A new look and our renewed vows to serve you better in an evolving world. The Chargebee redesign story Read More

Unlike words, numbers are absolute. But only if you choose the right ones in the first place. Here's why that number should be NDR Read More

While a sales funnel can look deceptively simple, the buying journey is rarely linear Read More