2023-03-28 21:11
Congratulations on your new role as a CFO! It’s an exciting time to be a CFO and part of the historical transformation of the entire finance function. Many modern Chief Financial Offic… Read More
Blog Directory > Marketing Blogs > Chargebee's SaaS Dispatch marketing Blog >
Chargebee's Saas Dispatch Blog
chargebee.com/blog
Tags:
churn
forecasting
paypal
failed
controller
business accounting
cancellation
financial
accounting software
transformation
Growth insights on SaaS, subscription commerce, and all things Startup.
2023-03-27 17:02
Losing customers is a painful process, no matter the reason. But when that loss is due to a failed payment, it hurts a lot more. The customer wants to renew the subscription, but an expired… Read More
2023-03-27 07:09
Most businesses treat customer cancellation surveys as a means to collect terminal customer feedback, without realizing how important it is in supporting your retention engine at the moment… Read More
2023-03-13 21:12
Accurate revenue forecasting is crucial for every business as it informs future valuations, dictates expenses, improves conversions, and even helps navigate economic uncertainty. Howev… Read More
2023-03-13 09:00
Well, this is one of those questions that has no short answer. The shortest way to describe the difference between the CFO and the controller role is this quote from a research report… Read More
2023-03-10 15:49
If you’re running a finance team here's how connecting Chargebee and Anrok can help you stay sales-tax compliant without adding friction to your process Read More
2023-03-06 11:46
Whether this is your first eCommerce store or 20th, PayPal is an excellent payment processing choice primarily for its agility and simplicity. A PayPal integration does not require advanced… Read More
2023-03-06 09:09
Often, the difference between a customer with churn intent and a truly disgruntled ex-customer, is the fine thread we call the ‘cancellation flow.’ It is your Hail Mary(!), the&n&hell…Read More
2023-02-28 21:20
Since 2006, Xero automated the problem of high-performance business accounting, amassing 3.5 million subscribers, to become one of the most popular business accounting platforms in the marke… Read More
2023-02-27 16:22
Keeping track of your company’s finances is very important.This includes but is not limited to tracking what you’re bringing in, but also being able to capitalize on time-based p… Read More
2023-02-22 12:41
You’ve probably heard (or found out the hard way) how much more expensive it is to acquire a new customer than to retain an existing one. You’re also aware that churn is among th… Read More
2023-02-21 06:50
Revenue leakage is when your business fails to collect revenue it should have earned. It’s estimated that 42% of businesses experience revenue leakage — and those leaks can be st… Read More
2023-02-20 14:48
What is beyond the cutting edge of usage-based pricing? How is its tomorrow different from today? All this and more from our recent study combining research from 300+ SaaS businesses, and ex… Read More
2023-02-20 06:06
As subscription businesses continue to grow at a rapid rate (500% in the last seven years), so do the revenue recognition challenges and compliance bottlenecks. While ERP software is often t… Read More
2023-01-11 13:05
The current economic climate is influenced by a number of factors including the lingering effect of the Covid-19 pandemic, supply chain issues, high-interest rates, and inflation leading com… Read More
2022-12-20 22:24
If your subscription/SaaS business is rapidly growing as the rest of the global subscription market, you may be searching for more efficient and accurate ways to recognize revenue from these… Read More
2022-12-20 22:24
By their very nature, SaaS business revenue models are complex. Unlike product-based businesses, which are able to structure their revenue around single transactions, SaaS businesses operate… Read More
2022-12-20 22:24
While growth is an important priority for every business, not having proper infrastructure, such as manual financial processes, can burden daily operations and, therefore, stunt your growth… Read More
2022-12-20 08:52
According to Bain and Co., a customer retention increase of 5% can increase a company’s profitability by 75%. This is exactly why SaaS businesses need to ace customer retention to keep… Read More
2022-12-12 06:47
“If we aren’t able to increase the renewal rate for our app by 12% in the next 3-4 months, we’ll have to pack up our bags and leave.” – Executive Vice Pre… Read More
2022-12-07 09:26
It was the end of the month. At a late-stage VC-backed business we currently work with, the finance and development teams locked horns in an accountability battle – a chaotic &ls&hell…Read More
2022-11-25 17:35
The Chargebee and HubSpot integration specifically solves the landmine-ridden territory that revenue operations teams affectionately call the quote-to-cash (QTC) process Read More
2022-11-24 10:10
There are two kinds of companies - ones that think of retention reactively, and ones that use retention as a means to also fuel their subscription growth rocket. Which company are you? And h… Read More
2022-11-24 01:30
Wondering if Chargebee Retention is your best bet against customer churn? No way of testing if it really works? That changes now. Chargebee Retention launches its 'Essentials Plan' for free! Read More
2022-11-24 01:30
California updated its Automatic Renewal Law. How can subscription businesses cope with it, while retaining customers better? Read More
2022-11-24 01:30
What does Netflix's Q2 '22 subscriber slide teach us about acting late? And how are B2B and B2C retention strategies different, considering that the two have very different purchase drivers? Read More
2022-11-24 01:30
If you’re not on top of your business finances, you can get into a world of trouble. This includes but is not limited to being in the dark about what you’re bringing in, not bein… Read More
2022-11-24 01:30
Exit surveys are antiques. Today's subscription businesses are equipped with churn deflection funnels that are attentive to their customers' needs and significantly improve retention. Want t… Read More
2022-11-24 01:30
Who should own customer churn? How do businesses typically think about it? And why are some companies getting it wrong? Answers to these and more from business leaders Read More
2022-11-24 01:30
When the economy suffers, acquisition-led models develop cracks in their systems. Thankfully, a solid retention game can help you step up to the growth challenge. Learn how Read More
2022-11-24 01:30
The old feedback at the point of cancellation always is a too-little-too-late effort in building relationships. Do you know about the 5 other active ways you can offer customers a cancellati… Read More
2022-11-23 18:45
When it comes to customer retention, companies need to shed one-size-fits-all strategies. Chargebee Retention's reporting capabilities help you maximize your retention experiences by showing… Read More
2022-11-20 00:11
DTC eCommerce is moving from the traditional sales/market-based metrics to retention-based analysis to understand business profitability. Are you keeping up? Read More
2022-11-20 00:11
1) Build an Online Funnel and Measure it NY State and California have passed consumer protection laws that make it required for companies who offer online purchase of subscriptions to offer… Read More
2022-11-15 08:26
Have a retention strategy but don't know exactly how it impacts your bottom line? Chargebee Retention brings Retained Revenue Reporting to help unify and visualize the exact revenue figure y… Read More
2022-11-14 07:51
Due to the changing nature of certain subscription revenue models, adhering to revenue recognition standards, ASC 606 and IFRS 15 have become more challenging over time for SaaS and other su… Read More
2022-11-14 07:46
ASC 606/IFRS 15 is one of the most profound compliance changes in corporate finance since the release of the Sarbanes-Oxley regulations over 20 years ago. This new compliance standard has re… Read More
2022-11-11 21:30
2022-11-10 21:11
Over 24 million merchants use PayPal as their payment processor. It’s fast, secure, and easy to use. But there are some drawbacks. PayPal can be confusing, and its customer support cou… Read More
2022-11-10 21:11
Collecting payment from customers needs to be a seamless process to ensure no cash-flow disruptions. Major payment gateways like PayPal and Stripe offer robust solutions for companies of all… Read More
2022-11-10 21:11
2022-11-03 18:55
Sure, PayPal is a secure system that people recognize, but are you really willing to hand over your hard-earned funds to a huge corporation just for name recognition? Many businesses choose… Read More
2022-11-03 06:57
Gone are the days when finance teams were happy being backstage coordinators, happy to hand in numbers when asked. They have clearly broken the mold to take center stage and become strategic… Read More
2022-11-02 13:41
Accounting software for your business can be an invaluable tool for managing your expenses, monitoring your financial health, paying taxes, and more. Or it can be a frustrating time suck. It… Read More
2022-10-31 14:41
The journey from closing a deal to hearing the cha-ching of your commission hitting home - needn't be a nail-biting adventure. Simplify your quote-to-cash process with the new Hubspot+Charge… Read More
2022-10-26 16:15
Accounting software for your business can be an invaluable tool for managing your expenses, monitoring your financial health, paying taxes, and more. Or it can be a frustrating time suck. It… Read More
2022-10-06 21:30
How’s your SaaS business doing right now? Better than last year? Are your customers satisfied? Are your deals closing? To answer those important questions about your performance &mdash&hell…Read More
2022-09-30 14:41
Chargebee ranked #1 in the G2 Fall 2022 report in the categories of Subscription billing, Subscription revenue management, Subscription analytics, Subscription management, and Revenue manage… Read More
2022-09-27 08:56
“I’ve not received the invoice. How do you expect me to pay?” “My team has made the payment. Can you check?” “The payment failed again? It’s frustra… Read More
2022-09-14 09:42
At a time when growing inflation and looming potential retention stretch discretionary spending thin, having a plan to retain customers is no longer enough Read More
2022-08-25 16:34
One of the easiest ways to get started with eCommerce is to use a platform that provides out-of-the-box support for the most foundational features to run your business. In fact, for a long t… Read More
2022-08-24 06:53
“Headless” is one of the hottest buzzwords in eCommerce in 2022. Headless eCommerce platforms allow a store to be fast, innovative, and competitive. Magento (now known as A… Read More
2022-08-22 11:03
Nuanced tactics that enable a completely proactive approach to retention for your subscription business Read More
2022-08-19 17:10
With 1.75 million merchants and 457 million buyers, Shopify is one of the most popular eCommerce platforms in the world. While many of those merchants use the traditional Shopify platf… Read More
2022-08-17 16:55
With 1.75 million merchants and 457 million buyers, Shopify is one of the most popular eCommerce platforms in the world. While many of those merchants use the traditional Shopify platf… Read More
2022-08-02 00:22
kyufkgfjf Read More
2022-08-02 00:22
Customer retention is all about keeping your existing buyers coming back. For subscription ecommerce businesses (such as subscription boxes), customer retention focuses on keeping the existi… Read More
2022-08-01 18:08
When we think of eCommerce revenue growth, we often gravitate toward tactics and strategies for attracting new customers, optimizing the shopping experience, and expanding our reach. But thi… Read More
2022-08-01 12:12
It’s a great time to be in the subscription box business. Subscription boxes have been on the rise for years, and the COVID-19 pandemic has given them a massive boost. 20% of US… Read More
2022-08-01 06:28
By 2025, it’s estimated that eCommerce will make up 24.5% of all retail shopping worldwide. This includes everything from B2B to B2C retail sales. To be competitive in the eCommerce sp… Read More
2022-07-29 06:41
Customer churn is a frequent issue eCommerce businesses face. When you’re trying to build a customer base that delivers recurring revenue, you want to ensure that your eCommerce churn… Read More
2022-07-28 07:06
Chargebee's Summer 2022 Product Release is here to help you make your existing customers stay with you, find value in your offerings, and continue paying you. Read More
2022-07-28 05:57
Run pricing and packaging experiments without developer dependency, expand into newer markets, improve your sales workflows, and move the needle on your top-line growth Read More
2022-07-27 15:18
Chargebee RevRec continuously evolves our product to ensure high-growth businesses can recognize revenue accurately, and at maximum efficiency Read More
2022-07-27 09:25
Launching Chargebee Retention with a lineup of exciting new features that help save customers and strengthen subscriber lifetime value Read More
Summer 2022 Chargebee Receivables Updates: Improve Your Collection Efficiency And Maximize Cash Flow
2022-07-26 22:21
Raising capital is getting costlier, and interest rates are higher. It is more important now than ever to maintain a steady, healthy cash flow and improve bottom-line growth. The best… Read More
2022-07-25 09:52
In the post-pandemic world, subscription businesses are reassessing their vendors and favoring easy-to-use tools that integrate seamlessly into their existing environments, offer measurably… Read More
2022-07-25 06:54
Nothing that's truly transformational, is simple. Like conquering planets, building products that outlive the people, or intercepting customer churn before it even happens. Innovation is sup… Read More
2022-07-22 04:37
Learn all about starting a Shopify subscription box business, including tips to create a successful box offering Read More
2022-07-21 20:42
Customer churn is a frequent issue eCommerce businesses face. When you’re trying to build a customer base that delivers recurring revenue, you want to ensure that your eCommerce churn… Read More
2022-07-21 20:42
Subscription boxes are nothing new, but they’re enjoying more success than ever, thanks to a consumer base that values convenience and price above all. The subscription box market is e… Read More
2022-07-21 18:18
Here's all the information you need on headless BigCommerce and how you can use it to create scalable, faster-to-market platforms Read More
2022-06-30 10:49
Billing is quite literally the 'engine' that keeps your business running. This is a comprehensive checklist of all the must-have features of a subscription billing software, why they're crit… Read More
2022-06-06 14:32
You convince yourself that your in-house billing system is fiiinnnee, until one day - it isn't Read More
2022-05-31 18:58
What does it take to build a foolproof customer retention strategy? What has customer experience (CX) got to do with it? And what can two Coke bottles teach subscription eCommerce businesses… Read More
2022-05-11 15:46
With over 53% of subscriber churn being involuntary, subscription boxes operating in a hypercompetitive market are adopting agile payment recovery practices and taking control of their recur… Read More
2022-05-11 10:36
High churn rates continue to be a significant challenge for eCommerce businesses, making customer retention critical. While there are numerous methods to build long-term relationships with y… Read More
2022-04-21 11:40
Over the last two years, the global eCommerce and subscriptions industry was put on hyperdrive – partly because of its ability to remove physical restraints and make purchase journeys… Read More
2022-04-21 11:18
Headless solutions are becoming indespensible in eCommerce today. Learn how headless commerce can benefit your eCommerce business Read More
2022-04-04 09:16
We are excited to announce that we are gearing up with Chargebee's summit by women for everyone — EmpowHER'22, featuring women in technology, on April 20, 2022 Read More
How Can Dunning Help Retain Customers And Recover Revenue For D2C Subscription ECommerce Businesses?
2022-03-31 14:57
Learn how you can use dunning management to tackle cost optimization and churn for your D2C subscription business Read More
2022-03-28 07:05
High user churn is a nightmare for any business. Here's how you can leverage prorated billing to tackle subscription churn Read More
2022-03-16 15:06
Why do you need recurring billing software? A payment gateway is enough, right? RIGHT? Read More
2022-03-16 15:05
As aspiring Chief Financial Officers, your next career jump shouldn't be a leap of faith but a sure-footed step of conviction Read More
2022-03-16 15:05
It's an exciting time to be working in finance. Future finance talent will have to develop a unique skill set; inquisitiveness and interpersonal skills will be as crucial as number-crunching… Read More
2022-03-16 15:03
The CFO game is not what it was a decade ago. The stakes have been raised, the job description has gotten longer, and the 'pace of change' isn't slowing down anytime soon. Read More
2022-03-16 06:33
Introducing industry-first eInvoicing compliance capabilities for Europe & India. Our latest updates solve for compliance heavy-lifting during market expansion Read More
2022-02-15 13:52
Headless subscription and revenue management tools are now to eCommerce what 'big data' was to digital businesses in 2010. Learn how eCommerce brands like the Dollar Shave Club leveraged hea… Read More
2022-02-15 13:39
According to McKinsey research, at the height of the pandemic, the eCommerce industry saw ten years’ growth in just 90 days. Since then, the shift to online shopping has continued, wit… Read More
2022-02-15 13:00
When you think of growth, you must think of compliance as well. So how do you ensure that your SaaS is compliant, without losing focus on the gazillion other things you have on your plate? Read More
2022-01-31 16:50
Setting up a fully functional financial model for SaaS is not easy, but this excel template will help you get all the necessary outputs required for you to make sound decisions Read More
2022-01-11 11:46
Subscriptions have been the mainstay for SaaS businesses for quite some time now. Mobile apps can easily employ SaaS best practices for hitting that elusive hockey stick growth curve Read More
2021-12-23 12:59
There are no small pricing experiments, only small revenues Read More
2021-12-23 09:35
Everything you need to power through your 2022 ambitions: Strategies, stories, and a round-up of major feature releases from 2021 Read More
2021-12-22 16:22
Payment Reconciliation – Process, Best Practises & How to Automate it? Well, somewhere, a finance team is experiencing issues with their reconciliation right now. Whether that be d… Read More
2021-12-16 11:03
Building and scaling the Finance function early creates a culture of data-centric decision-making as well as continued experimentation on growth. This balance of structure with chaos is part… Read More
2021-12-14 14:43
Monitoring a company’s cash flow is a quick way to understand how well the business is doing. But there can be different metrics in revenue reporting. Accurately reporting revenue may… Read More
2021-12-09 12:50
The financial controller’s role is constantly evolving. Strategic controllers are critical to the growth of a business. So what does it take to be a modern controller? Read More
2021-12-08 01:43
What is Account Reconciliation? Account reconciliation is an essential part of accounting, and it’s something that everyone in the financial team has to deal with – from the cont… Read More
2021-12-07 11:02
Account reconciliation is crucial for the financial health of every business. Here are the best tools for account reconciliation automation to ensure accurate financial records Read More
Subscribe to Chargebee's Saas Dispatch
Get updates delivered right to your inbox!