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Avaya Announces Strategic Partnership with Futurelab

Leading European customer experience consultancy teams up with Avaya to offer businesses enhanced and measurable customer service strategies
 
Guildford, UK; March 30, 2016: Avaya, a global leader in business communications software, systems and services, has today announced a new strategic relationship with leading customer-centricity specialist, Futurelab, to drive better business outcomes from Customer Service implementations through closer alignment between strategic business requirements and the technology which supports them.
Tags: 
customer experience
customer centricity
partnerships
NPS
net promoter


This post first appeared on Futurelab Marketing & Strategy Innovation, please read the originial post: here

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Avaya Announces Strategic Partnership with Futurelab

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