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The Journey to a Great Customer Service Experience

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Image courtesy of Pixabay

I originally wrote today's post originally for injixo. It appeared on their blog on March 23, 2017.

Working in a call center, whether you're on the phone or on the floor managing operations, means that you're front and center with customers at all times. It also means that you know the importance of delivering a great service experience for your customers. If that's not an area of focus for you, it certainly ought to be!

customer experience
customer journey
customer service

This post first appeared on Futurelab Marketing & Strategy Innovation, please read the originial post: here

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The Journey to a Great Customer Service Experience


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