“My team is so inwardly focused because they have all been remote for the past 4 years they don’t know how to function away from their computers,” said the exasperated leader when asked about his biggest challenge in 2024 and beyond. “If we don’t start to help them understand what it means to have an External Orientation, we will be doomed.”

During a recent set of interviews with business leaders as part of the process of building a new leadership simulation, we heard multiple leaders share their frustration about the inward focus of their key managers and how it was eroding the capabilities and the value proposition of the organization.

As part of our work, we created a new module on 10 things an organization can do to create an External orientation culture.