Bhopal, often called the City of Lakes, has evolved into a burgeoning business hub, attracting diverse companies spanning IT, manufacturing, pharmaceuticals, education, and education. This influx has established a symbiotic relationship between the corporate landscape and the real estate market. As businesses set up, there’s a rising demand for commercial and residential properties, driving the development of modern real estate offerings. This dynamic interaction enhances Bhopal’s economic prosperity while shaping its ever-evolving real estate dynamics.
Business landscape in Bhopal
Bhopal boasts a diverse and thriving business landscape across various sectors. Information technology companies have found a foothold in a robust manufacturing industry. Pharmaceuticals flourish alongside a burgeoning education sector, creating a rich employment ecosystem. Additionally, the city’s retail and hospitality sectors are experiencing steady growth. This varied industrial mix contributes to the city’s economic vitality and positions Bhopal as an attractive destination for businesses across the spectrum.
Top Call Centre Companies in Bhopal
Aegis Customer Support Services
Industry: ITES – BPO, KPO, LPO, MT
Location: Govindpura, Bhopal, Madhya Pradesh – 462023
Founding date: 2009
Aegis Customer Support Services is a prominent customer experience management company. They provide comprehensive customer support, contact centre solutions, and business process outsourcing services for global clients. Aegis has successfully managed large-scale customer service operations for leading brands across industries, offering technology-driven solutions and ensuring exceptional customer satisfaction.
Silver Stone Webtech
Industry: Information Technology
Location: Zone-II, Maharana Pratap Nagar, Bhopal, Madhya Pradesh -462011
Founding date: 2015
SilverStone Webtech is a dynamic web development and digital marketing agency. They specialize in crafting responsive websites, e-commerce platforms, and SEO strategies. Notable projects include designing user-friendly websites for diverse businesses and implementing successful digital marketing campaigns. They offer various services to boost online presence and drive business growth.
SureVin BPO Services
Industry: IT Services and IT Consulting
Location: Mandakini Colony, Kolar Rd, Bhopal, Madhya Pradesh -462042
Founding date: 1987
SureVin Bpo Services is a prominent business process outsourcing company offering a wide range of services, including data entry, customer support, and digital marketing. They have successfully managed major projects for diverse industries, optimizing processes and enhancing client satisfaction.SureVin BPO Services also offers customized outsourcing solutions and innovative technologies to meet client needs.
Adrieltech
Industry: IT Consulting
Location: Jyoti Shopping Complex, M P Nagar, Zone 1 Bhopal, Madhya Pradesh- 462011
Founding date: 2011
Adrieltech is a leading technology solutions provider renowned for its expertise in software development, cybersecurity, and IT consulting. They’ve undertaken significant projects for Fortune 500 companies, delivering bespoke software applications and robust security solutions. Adrieltech’s product offerings include cutting-edge cybersecurity tools and innovative software products, fostering digital advancements across industries.
Fortune Info Service
Industry: Software Development and IT Consulting
Location: Maharana Pratap Nagar, Bhopal, Madhya Pradesh-462023
Founding date: 2008
Fortune Info Service is a dynamic information technology company specializing in software development and IT consulting. They have successfully executed major projects for global clients, delivering customized software solutions and IT infrastructure services. Fortune Info Service offers innovative products, including data analytics tools and cloud solutions, to drive digital excellence.
Technopark Business Solutions
Industry: Outsourcing and Offshoring Consulting
Location: Ayodhya Bypass Road, near Ayodhya Square, Bhopal, Madhya Pradesh- 462041
Founding date: 2017
Technopark Business Solutions is a reputable IT and business consultancy firm. They provide comprehensive services, including software development, IT consulting, and project management. Notable projects encompass creating customized software solutions for various industries. Technopark also offers innovative products, including data analytics tools and enterprise software, to support businesses in their digital transformation journey.
RS BPO Solutions
Industry: ITES – BPO, KPO, LPO, MT
Location: South T.T. Nagar, Mata Mandir, Bhopal, Madhya Pradesh-462003
Founding date: 2012
RS BPO Solutions is a leading business process outsourcing provider specializing in customer service, data management, and back-office operations. They have successfully managed major projects for global enterprises, optimizing processes and enhancing client satisfaction. RS BPO Solution offers tailored outsourcing solutions and advanced software products to drive efficiency and business growth.
Xenrise BPO
Industry: ITES – BPO, KPO, LPO, MT
Location: Jawahar Chowk, Bhopal, Madhya Pradesh – 462003
Founding date: 2016
Xenrise BPO is a reputable business process outsourcing company offering a wide array of services, including customer support, data entry, and administrative tasks. They have executed significant projects for multinational corporations, streamlining operations and improving efficiency. Xenrise BPO’s product portfolio includes customized outsourcing solutions and innovative technologies to meet diverse client needs.
Innova Technologies
Industry: IT Consulting
Location: Arera Colony, (Near HDFC Bank), Bhopal, Madhya Pradesh – 462016
Founding date: 2018
Innova Technologies is an innovative tech company known for its cutting-edge solutions. Specializing in software development and IT consulting, they’ve undertaken major projects for Fortune 500 companies, delivering bespoke software applications, cloud solutions, and cybersecurity services. Their product lineup includes AI-powered analytics tools and IoT solutions, driving digital transformation across industries.
I Serve BPO
Industry: ITES – BPO, KPO, LPO, MT
Location: Nayapura, Lalita Nagar, Kolar Rd, Bhopal, Madhya Pradesh-462001
Founding date: 2012
I Serve BPO is a leading outsourcing company specializing in customer support, data entry, and back-office services. With a global presence, they handle major projects for diverse industries, including e-commerce. healthcare, and finance. Their portfolio includes efficient solutions, advanced technology, and a dedicated team to enhance business operations and customer satisfaction.
Commercial real estate demand in Bhopal
Office Space: Bhopal is witnessing a surge in demand for office spaces, mainly from call centre companies. This growth has prompted the development of modern commercial real estate solutions, catering to their specific requirements and fostering urban development.
Rental Property: The heightened demand from call centres has significantly impacted rental property dynamics in Bhopal, potentially resulting in higher rental price prices and exerting influence over the city’s overall housing market. This dynamic interaction reflects the evolving real estate landscape shaped by corporate growth.
Impact: The substantial demand for office space by calling centre companies in Bhopal has driven the growth of the commercial real estate sector and influenced rental property dynamics, potentially impacting rental prices and housing affordability in the city. This dynamic interaction underscores the city’s evolving economic landscape.
Impact of call centre companies on Bhopal
Call centre companies have played a pivotal role in reshaping Bhopal’s local real estate landscape. Their demand for office space has led to the construction of modern commercial properties, fueling the city’s urban development. Simultaneously, the influx of employees seeking housing has boosted rental property demand, potentially affecting rental prices and shaping housing dynamics. This symbiotic relationship between call centres and the real estate market has driven economic growth and transformed Bhopal’s property landscape.
FAQs
What is a call centre and a BPO?
Outsourcing a portion of your company's activities to a service provider or third-party partner is known as business process outsourcing (BPO). A group of outsourced employees who manage incoming and outgoing client calls for other companies makes up a BPO call centre. More than only calls are handled by the BPO call centre.
Who founded the first call centre in India?
Raman Roy, the founder of the BPO sector.
Why has India become a popular destination for call centre work from the US, UK, and Australia?
Telemarketing and customer service are examples of call centre jobs. India has become a popular destination for call centre work from the US, UK, and Australia due to several factors, including its convenient time zone, affordable labour, and big English-speaking population.
Which is the oldest call centre?
The oldest call centre is Birmingham Press and Mail.
In a call centre, what is KPO?
Outsourcing of fundamental, information-related corporate tasks is known as knowledge process outsourcing (KPO). KPO involves hiring people with advanced degrees and specialised knowledge to perform work under contract.
Which nation leads in BPO?
In BPO, the Philippines is first.
What is India's second-largest BPO?
One of India's leading BPO firms, Tata Consultancy Services (TCS), is ranked second. TCS works as a division of the Tata Group and has its main office in Mumbai and a sizable operation in Bangalore.
In India, how many BPOs are there?
India has 458 BPO companies.
How do call centres run?
A call centre is a group of customer care representatives who assist in answering phone calls from clients who have inquiries about a business's products or services. Numerous call centres prioritise customer pleasure and provide thorough service.
What does BPO encompass?
BPOs can help with human resource services to handle workforce issues. Payroll services, healthcare administration, employment and recruiting, workforce development, insurance processing, and retirement benefits might also be included.
Which Indian city has the best BPO?
Bangalore has the best BPO industry in India.
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