Bizum is the easiest and fastest way to send money and make small payments. It is so easy to move your money through Bizum that sometimes that can be a problem. And it is that, being an instant payment system, it is scary when someone sends you money and you do not receive the Bizum notification on your mobile , despite the fact that you have verified the proof of the transfer.

The first thing you think is that the money went to someone else, but the reality is that most of the time it is a notification problem. Yes, sometimes Bizum notifications fail, so your mobile doesn’t receive them even though you already have the money in your account . However, this inconvenience is usually the fault of your smartphone and not of Bizum itself. But don’t worry, because you can easily fix it as we explain below.

If you do not receive Notifications from Bizum, it is for one of these reasons

Although it is obvious, it should be clarified that when a Bizum is not sent due to an error or another reason, the notification will not reach the recipient’s mobile phone because the payment was not completed . If you or someone else is trying to make a Bizum, but it is not being sent, we recommend searching for the bank in Downdetector to find out if there is a problem with the platform in general or if it is a specific problem that affects you.

Now, if everything is in order and all the banks are working correctly, but your Mobile still doesn’t receive notifications from Bizum , the problem may be one of the following:

• Your phone is throttling background processes , possibly because the battery saver feature is active.
• Bank app notifications are turned off .
• Data saver or privacy features are preventing notifications from coming through.
• You are not connected to the Internet or have a poor connection.
• There is a bug or error in your mobile that affects the notification system.

The solutions to these problems are quite simple, so don’t worry. Next, we show them all. Apply each of them in the order shown until you find the specific solution for you .

What to do if I don’t receive notifications from Bizum on my mobile?

Here you have all the possible solutions to see Bizum notifications if they are not reaching your mobile.

Turn off battery saver and background usage limits

As each phone is different in terms of options, we cannot show you the exact way to disable battery saving mode and background usage limits on your specific smartphone. However, it is usually disabled like this:

• Open the Settings of your mobile.
• Go to the Battery section.
• Turn off any option that says battery saving or similar.
• You should also see a battery saving option for specific apps. Access it and deactivate the limitations for your bank app and for the messaging app .

You can also go directly to Settings > Apps and select your bank’s app from there. Next, look for an option related to battery saving and background throttling, and disable them so that the app can work without background throttling.

Turn off data saver and data usage restriction

Normally, sliding the notification bar down, you should see the button that activates / deactivates the data saving mode. What this mode does is limit internet access so that only essential apps can connect to the network , and your bank’s app may not be considered one of them. Therefore, we recommend that you do the following:

• Turn off data saving mode from the notification bar if possible.
• Next, go to Settings > Apps to select your bank’s app and view its settings.
• Check in the permissions that there is nothing that prevents you from accessing the Internet. Also, make sure that in the option called “Restrict data usage” or similar, the app can use WiFi and mobile data to connect to the Internet in the background.

That should be enough to solve the problem of Bizum notifications not arriving. Remember to carry out this procedure both with your bank’s app and with the messaging app.

Make sure that Bizum notifications are active in the app and on the mobile

It is also possible that notifications from Bizum, or rather from the bank application and messages, are deactivated . To activate them, you must do the following:

• Go to Settings > Apps .
• Select your bank’s app first (then you should do it with the messages app too, just in case).
• Go to the Notifications section and verify that everything is active.
• Then open the bank app and go to its settings . Within the app, look for a notification section and check that everything is in order.

In short, check that Bizum notifications are active both in the bank app and on the phone.

Check your internet connection and turn off airplane mode

If the Internet you are connected to is very slow, notifications from Bizum will take longer than normal to arrive . Also, don’t forget that airplane mode disables all connectivity, including WiFi and the mobile network, which are necessary to receive notifications from Bizum. So pull down your Android’s notification bar, make sure airplane mode is turned off , and you’re connected to quality internet.

Update everything you can and restart the mobile

In case the problem is due to a bug or a system failure , usually an update or restart of the device will solve it. Apply these solutions to check it:

• Update your smartphone from Settings > About phone > Update (the path and name of the options may vary depending on the mobile you have).
• Alternatively, look for Google Play Services in Settings > Apps (you may need to turn on the “Show system apps” option to find it). Select it, tap Force stop, and then tap Uninstall updates . Wait for the app to update automatically and the problem should be solved.
• Also go to the Google Play Store and search for your bank’s app . If an update is available for this app, tap Update.
• Finally, restart the mobile .

Check SMS spam protection

Finally, if you are not receiving the Bizum confirmation by SMS messages either, it is possible that these are going to the spam folder. To verify this, go to the Messages app settings and check that you have not muted or marked Bizum’s messages as spam in the option called “SPAM Protection” or similar.

Clever! We hope that with all these solutions you can now receive notifications from Bizum on your mobile without problems. By the way, if you are interested in using Bizum like a pro, see how to send a Bizum via WhatsApp and the tips to avoid being scammed with Bizum.

The post Why am I not receiving notifications from Bizum and how to solve it? first appeared on CuteRank.