I have been asked repeatedly lately on how to get the Vcloud Director Client Integration Plugin (CIP) working. I wanted to put this post out there to help you getting it working in no time. It is important to note that, the Client Integration Plugin (CIP) is only needed in vCD to carry out import and export of templates and media images.

To improve system security in vCD 8.20 and higher, the vCloud Director Client Integration Plug-In (CIP) is no longer bundled with the vCloud Director server installation. It must be downloaded from vmware.com. When you initiate any operation that requires this plug-in, the vCloud Director Web Console verifies that an appropriate version of the plug-in is installed in your browser, and prompts you to download and install a newer version if necessary.

Ok, first step first, before panicing and starting with the troubleshooting steps below, please start by ensuring you are using a supported browser. If you are using a browser that is not on the supported browsers list,  then you need to shift to a supported one before trying anything else. Remember we have these support matrix for a reason.  Below is a list of vCD 9.0 supported browsers:

The vCloud Director Client Integration Plug-in is compatible with recent versions of Google Chrome, Mozilla Firefox, and Microsoft Internet Explorer.… Read More