Unifyed and BlackBeltHelp partner to bring next-gen AI-chatbots to higher education

Friday, April 28, 2023: We are proud to announce that Unifyed, the leading provider of digital campus solutions, is now partnering with Blackbelthelp to empower their chatbot – Yoda.

Serving over 200 schools and 4 million students, BlackBeltHelp will be bringing over a decade of experience managing services for Higher Education IT Help Desk Support to Unifyed’s Chatbot customers. Together, the companies will develop and deploy chatbots that can provide immediate answers to students’ questions, offer personalized support, and help them navigate campus resources.

The implementation and integration will provide customers with additional Chatbot features, including:

• Chatbots Servicing Multiple Departments
• Chatbots Enabled with Real-Time, Top-Rated Agents (Human Support)
• IT Helpdesk and Student Services Capabilities
• Options for More Reports and Performance Analytics
• Turnkey Chatbot Support

Additionally, BlackBeltHelp will handle all bot maintenance, training, and support, all at no additional cost.

BlackBeltHelp has already successfully implemented chatbots across different institutions including City College of San Francisco, Pasadena City College, and California Community College Tech Center.

This collaboration will bring advanced chatbot technology to more colleges and university campuses, providing students with 24/7 assistance and support.