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What is Hotel Management?

An education within the Hotel Management prepares students for work in an industry in locations around the world. This makes it a great choice for students who want to pursue an international career in a service-oriented field. There are many opportunities in hotel management courses in India and abroad.
Managing and Customer Relationship Course.
People who take the course, learn effective strategies for managing customer relationships within the hospitality industry. They examine ways to satisfy customer demand through a change in the culture, structure, and goals of an organization. Topics include guest satisfaction, consumer behavior and expectations, reward and loyalty programs, service quality and effective communication. This course is often taken near the beginning of an undergraduate program.
Food and Beverage Course
 This class discusses the challenges faced in food and beverage operations. Students explore types of service, kitchen and dining room structures, pricing, staffing, purchasing, inventory and cost controls. Case studies and guest lectures often provide individuals with information on industry and outlooks, along with real-world experiences.
Hospitality Finance and Accounting course.
 In this course, individuals develop an understanding of the accounting and financial processes involved in hotel operations. Basic financial concepts are taught to improve decision-making.
Students learn to read income statements, balance sheets, and cash flow statements, as well as to gauge profit and loss ratios. Both undergraduate and graduate versions of this course are common.
Technology for Hospitality Industry Course.
Students gain an understanding of the computer systems and software programs commonly used in the hospitality industry. They learn about management information systems and how the internet and information technology can influence business goalsTopics covered include e-commerce, e-marketing, and online information.
Hospitality and Law Course.
Managing hotel operations require a general understanding of the rules, regulations, and law that applies to the hospitality industry. Students examine the legal aspects of the hotel guest relationship, food and beverage operations, employee contracts and franchise agreements. This course covers employer- employee union relationships, including negotiations, arbitration, and media.





This post first appeared on HOTEL MANAGEMENT COLLEGE IN KERALA- ST.ALPHONSA COLLEGE, please read the originial post: here

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What is Hotel Management?

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