Empathy in Action: How to Deliver Great Customer Experience at Scale. And seeing Don Miguel Ruiz’s The Four Agreements at the top of her list brings a big smile to my face. You can post your comments and questions live in the chat stream https://www.facebook.com/groups/nobsspiritualbookclub Visit the NO BS Spiritual Book Club Page https://omtimes.com/iom/shows/the-no-bs-spiritual-book-club/ Join the No BS Spiritual Book Club mailing list https://forms.aweber.com/form/93/758545393.htm Connect with Sandie Sedgbeer at https://www.sedgbeer.com #DrNataliePetouhoff #SandieSedgbeer #NoBSSpiritualBookClub Subscribe to our Newsletter https://omtimes.com/subscribe-omtimes-magazine/ Connect with OMTimes on Facebook https://www.facebook.com/Omtimes.Magazine/ and OMTimes Radio https://www.facebook.com/ConsciousRadiowebtv.OMTimes/ Twitter: https://twitter.com/OmTimes/ Instagram: https://www.instagram.com/omtimes/ Linkedin: https://www.linkedin.com/company/2798417/ Pinterest: https://www.pinterest.com/omtimes/