If you have ever bought or thought about buying supplements online, you would know that a seemingly easy task can often be daunting with a flood of questions and doubts in your mind. What is the best supplement for me? Are there any potential side effects? How fast will the delivery be? I hope it's not fake?!

These are just some of the many doubts that scare us when we click the "buy" button on any website online.

We have written down 5 important things that every customer should try and look for on the website they are going to buy from, for more transparency of things:

1. Social Media: A Facebook page says a lot about a brand if you know what things to be aware of. The most important thing is to look at the following of the brand. This will instantly tell you how popular the brand is with people and if they are actually posting content like offers etc that are worth following or buying from. The second thing to consider would be customer comments. Facebook reviews are one of the few verified and real reviews because they come from an active profile.

2. Return Policy: One of the most important things to find and read on any website you want to buy from. Easy returns and refund policies should be clearly stated with a link in the footer. Please read every word of this document so that you know that you are protected in the event that you decide to send the supplement back if you are not satisfied with it.

3. Authenticity: If the above does not help to prove it, ask if the product is genuine and authentic. We encourage customers to download a free barcode scanner app on their smartphones and always scan the barcode on the bacof accessory whether they shop in retail or shop online. In addition, product details including batch number and expiry date can be emailed directly to the brand for authenticity verification.

4. Logistics partner: Find out who they work with for courier services and if cash on delivery is available. Most good courier partners will ensure a secure protocol and fast delivery to your door. Cash on delivery takes the stress out of any potential fraud as you only have to pay when the goods are delivered.

5. Live Chat: If the website offers a live chat option, make sure you ask all the questions about the best products, offers and any ongoing discounts. The interactive website ensures that all your questions are answered before you buy and also makes it easy to get in touch