How to login to your Ancestry Dna account

1. Go to www.ancestry.com
2. On the top-right hand corner of your screen click on “Sign in”.
3. Enter your registered Email Address and password.
4. If you do not remember your password, click on “Forgot?” near the green sign in button.

How to sign out of your Ancestry DNA account

1. From any page on your account dashboard click on your name or user name on the top-right hand corner
2. From the drop-down menu choose “Sign out”.

Go to www.ancestry.com

On the top-right hand corner of your screen click on “Sign in”.

Enter your registered email address and password.

Click on “Sign in”.

You will be taken to your account dashboard as shown below.

If you do not remember your password, click on “Forgot?” near the text ‘Password’.

Enter your email address and press “Continue”.

Check your inbox with the email address that you registered with.

You will find a password reset email.

You can reset your password using the link provided in the email.

If you have not received an email please ensure that

• You have entered the correct email address
• Check your “Junk” and “Spam” folders.

Some common login mistakes that might prevent you from accessing your dashboard:

Ensure that you have typed in the complete username

Make sure that you have typed in your complete password

Ensure that you have not typed an incorrect password.

If you have forgotten your password, remember you can always reset it to a new one.

To sign out of your Ancestry DNA account.

From any page on your account dashboard click on your name or user name on the top-right hand corner of your screen.

From the drop-down menu choose “Sign out”.

You are now signed out of your AncestryDNA account.

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