The best and most beautiful things in the world cannot be seen or even touched- they must be felt with the heart. Helen Keller
Taking care of patients can be rewarding and fulfilling. However, sometimes it can also be emotionally and physically draining. Nurses work in Patient care, but also in customer service.
Maintaining a professional, courteous interpersonal relationship can be challenging. However, it can be critical in a patient’s overall health and well-being.
A therapeutic nurse-patient relationship is defined as a helping relationship that’s based on mutual trust and respect, the nurturing of faith and hope, being sensitive to self and others, and assisting with the gratification of your patient’s physical, emotional, and spiritual needs through your knowledge and skill.
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This caring relationship develops when you and your patient come together in the moment, which results in harmony and healing.
I am of the view that patients need that extra time, touch and that feeling of “I am there for you”. Anybody can be a patient at any point in time because ill health is unpredictable.
What exactly did I do to gain her trust? I first presented myself as her nurse on duty, asked about her welfare and what made her come to the hospital (though I already had her report). She was weak, a bit depressed but eager to speak.
She had worked as a nurse for 42 years and seeing herself in that condition she perfectly understood the implications of her current state of health. However she was very happy I had time to spend with her, she appreciated my empathy and spoke well of me to the doctors and my manager.
To cut a long story short she was discharged , much better than the way she was and emotionally improved.
I know I have to give medications but I never undermine the power of nurse- patient relationship.
“As a nurse, we have the opportunity to heal the heart, mind, soul, and body of our patients, their families, and ourselves. They may not remember your name, but they will never forget the way you made them feel.” Maya Angelou
