This article contains everything you need to know about how to deal with a difficult Employee in the workplace. If you are a manager and manage a team of people and manage an important project, you know very well how important it is to perform your colleagues’ tasks reliably. What to do, however, when the employee does not perform his duties honestly? Undertaking corrective actions is the responsibility of every manager because irresponsible behavior can affect the success of the project and the structure of the team.
4 Tips how to deal with difficult employee as a manager
1. Analyze what the problem is.
Determine what makes an employee appear dishonest and unreliable. For example, if you have the knowledge that an employee has broken the law and consistently fails to fulfill his assigned duties, you can consider this as a basis for immediate dismissal. Meanwhile, if an employee loses time for private phone calls in the workplace, is late or has problems concentrating, you can offer him coaching, training or make a serious conversation.
2. Create documentation of employee’s misconduct.
It is essential to document all behaviors that may be eligible for dismissal. Examples of elements that should be documented are, for example, customer complaints, letters, and reprimands, performance assessments. If the corrective actions do not bring results, you can easily prove to the management the reason for the dismissal.
3. Offer additional training.
They must be adequate to the needs of the employee. In some cases, an employee who appears to be unreliable may merely show a lack of basic skills necessary to perform his duties. For example, employees who, despite many attempts, do not complete a specific task or consistently perform erroneous works, maybe just insufficiently trained or implemented. Each manager must also pay attention to whether he can communicate with the team and ensure many times whether the team has understood what the task is.
4. Develop appropriate procedures that you will run every time you see an unreliable approach to your job.
Observe the employee’s approach to work, his professional behavior. Take care of quite common mistakes. Do not look for a scapegoat and blame yourself for one person. Make the atmosphere of trust and open communication in the team. Be the highest competence. Employees must know that you have expert knowledge, you can lead, and you are not guided by prejudices and stereotypical approach.
If you’ve ever wondered how to deal with a Difficult Employee at work, use the above tips the next time.
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