Reportedly, Apple Store repair technicians and Authorized Service Providers will be able to offer users a 32GB iPhone 5c if their current 16GB Model needs to be replaced, according to a note distributed to Apple Authorized Service Providers this week.
“Orders for whole unit service inventory of iPhone 5c (16GB) models may be substituted to iPhone 5c (32GB) models until further notice,” the note reads.
It’s worth noting that the actual text states that 16GB models may be substituted for 32GB models, so not all 16GB models will be upgraded. But some customers who bring their 16GB iPhone 5c in for repairs due to a manufacturing or other issue could have their handsets swapped for a device with a larger storage capacity. That’s if their old devices warrant replacement, of course.
As far as the timeline, “until further notice” seems to imply that the new directive will remain in effect for the near future, at least.
The company didn’t give any reason why it’s implemented the change. But it’s likely related to dwindling supply availability of 16GB iPhone 5c models, particularly since Apple has killed the device off.
Apple first debuted the iPhone 5c in September 2013 as a lower-cost device. The plastic casings of the lineup came in a range of bright and colorful options, unlike other 4-inch Apple handsets.
The company began phasing out the device beginning in 2014, however. It’s been sold as recently as 2016 in markets like India, but since then, Apple has officially discontinued the model.
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