Customers generally believe that with 3G not available in India and the bouquet of services offered by Vodafone and Airtel being of generic nature it makes sense to procure the handset from the grey market where the only but major risk is in case the handset encounters some issue in functioning and support or trouble shooting becomes difficult.
While Apple should not mind these sales it is Vodafone and Airtel who are being hit bitterly by these grey market sales as it is eating into their share.
The message is clear that the Indian consumers are price sensitive but somehow Apple and operators in India are turning a blind eye to this fact.