Merchant Stronghold provides payment gateway services to online businesses. They also offer credit card processing services for high-risk businesses that wouldn’t otherwise be approved by banks. Through its services, the company allows global e-commerce businesses to expand their clientele by accepting various online payment options. The company can also be responsible for securing back-end needs.

Currently, the company operates in countries like the United States, United Kingdom, Ireland, and Canada, among others. It has headquarters in Florida and London and has top reviews from clients.

Merchant Stronghold Merchant Services

Credit Card Processing

The company easily accepts and processes credit card payments. It can process major credit and debit cards, giving businesses the ability to offer several payment options to customers.

Merchant Stronghold can provide the same credit card processing services for high-risk businesses. These businesses may be in industries like insurance, educational software, financial aid consulting, antiques and collectibles, bad credit, liquor, and many more.

High-risk Payment Processing

Although Merchant Stronghold works with low-risk businesses, e-commerce merchants, offshore merchants, and retail merchants, it also specializes in taking on high-risk businesses. Many businesses cannot operate because banks don’t give them the chance to open a merchant account. Without a merchant account, businesses cannot process payments.

Payment Gateway

E-commerce businesses need payment gateways to receive debit and credit card payments. This is the most secure way to send sensitive data to and from computers. Banks will process the information sent by the payment gateway before approving the purchase transactions.

ACH Processing

An automated clearing house or ACH allows sellers to receive and process wire transfers. This way, buyers have the option of paying by cash transfer or e-check. For some, this is more practical than using their credit cards. This gives buyers a chance to save time and energy on going to the bank or sending the payment by snail mail.

Chargeback and Fraud Management

Merchant Stronghold also helps businesses prevent chargebacks on their customers. Some businesses may be asked to pay disputed and fraudulent transactions. The company provides protection for these instances. At the same time, this service includes fraud monitoring to keep your profits safe from cybercriminals.

Offshore Merchant Account

Clients can process payments using offshore merchant accounts. Merchant Stronghold can create both domestic and offshore merchant accounts for its clients because of its comprehensive global payment solutions.

Merchant Stronghold Fees, Rates & Pricing

Processing Fees

Merchant Stronghold doesn’t publish its fees. It is best to reach out to the company directly to get a custom quote.

Additional Fees

There is no information about any additional fees that Merchant Stronghold charges its clients.

Hidden Charges

While there are a lot of reviews about Merchant Stronghold on review sites, none of the clients talked about any hidden charges.

Merchant Stronghold Complaints

There is one complaint about Merchant Stronghold that can be found online.

Rip Off Reports

There is one unsatisfied customer review from 2019 about Merchant Stronghold. Although the customer didn’t directly call the company a ripoff, he talked about paying Merchant Stronghold $200 at first to get his application started. However, even after reportedly being upfront to them about what he was selling, the company failed to set up the service for his business.

Eventually, he was asked to pay a $600 monthly fee plus wire transfer expenses. He warned clients to stay away from Merchant Stronghold.

Other Complaints

Aside from the abovementioned report, there were no other complaints found about Merchant Stronghold.

Merchant Stronghold BBB Rating

Merchant Stronghold doesn’t have a Better Business Bureau (BBB) rating. There is no information about the company on the site.

BBB Reviews

There are no reviews about Merchant Stronghold on the BBB site.

Is Merchant Stronghold Legitimate?

Despite not being listed on BBB, Merchant Stronghold looks to be a legitimate company. Merchant Stronghold has a lot of positive reviews on the internet. Review sites of payment processing providers gave information about how Merchant Stronghold helped businesses with their payment processing needs. This is an indicator of the legitimacy of the company.

Scams

A scam checker website has rated the company’s website to have a good trust score because it has been around for a while and its SSL certificate is valid. However, it also said that the website’s owner has hidden its identity on WHOIS.

Lawsuits

Merchant Stronghold is not facing any lawsuits. A search on Google revealed no news about any kind of lawsuit.

Merchant Stronghold Customer Reviews

The company has a lot of customer reviews on several sites. Customers love their service, saying that any issues they had have been addressed in 20 minutes. Out of 38 reviews, it has a 4.7 rating. These are validated reviews that said payouts are on time and people are friendly and humble.

They also said that Merchant Stronghold is a company that they can trust and that it is a one-stop solution to all their merchant account needs. One even called it “best merchant services.”

However, one review said that the fees could be a little friendlier. He did not specify how much he is paying Merchant Stronghold, though.

Conclusion

Merchant Stronghold is a legitimate payment processing service provider that has a high trust rating and positive customer reviews. Even its website has been proven to be secure. It’s safe to say that you can partner with this company. Make sure to reach out to the company to get a custom quotation for your business’ merchant account needs.

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