How can I get a Clearance Certificate if I cannot locate my Debt counsellor, or the debt counsellor got deregistered?
The National Debt Review Center FAQ’s
The first step is to check the registration status of the debt counsellor HERE or contact the National Credit Regulator on 0860627627
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You can also contact any registered credit bureau and request a free copy of your credit report. Locate the Debt Review listing and you will be able to see your debt counsellor and their contact details.
If you have exhausted all of the above options and still get no luck, you can contact us and we will issue your clearance certificate for a maximum fee of R450.00
The process is similar to the debt review application because we will be taking over from the previous debt counsellor.
Visit our debt review clearance certificate section for more information and the application forms.
Got More Questions? We have gathered the most frequently asked questions about exiting debt review here.
