Opay maintains a number of office address in Nigeria as well as partner locations where customers can go to get one-on-one customer care services.

OPay has a dedicated customer care unit that deals with issues customers might have 24/7.

OPay is a one-stop shop mobile-based platform for payments, transfers, loans, savings and other essential financial services for every individuals. Currently, OPay boasts of over over 35+ million registered app users and 500,000 agents in Nigeria who rely on OPay’s services to send and receive money, pay bills and many more.

However, like any other service, you may encounter issues while using Opay. In such situations, having access to Opay’s customer care can be a lifesaver. In this blog post, we’ll guide you on how to fix issues with Opay and provide you with the essential contact details to reach their customer care team.

Opay Contact details

Opay email address in Nigeria

You can reach Opay in Nigeria through their valid email address at [email protected].

You can further reach Opay in for partnering opportunities from business, promotions to community development projects. [email protected]

Common Opay Issues

Here’s a look at some common issues you might encounter while using the Opay app:

1. Loan Application Problems: Issues related to loan application status, approval, or disbursement.

2. Repayment Difficulties: Challenges with loan repayments, including delayed payments or payment errors.

3. Account Access: Problems logging in, forgotten passwords, or issues related to account security.

4. Technical Glitches: App crashes, slow performance, or other technical difficulties.

5. Billing Discrepancies: Discrepancies in billing statements or unclear loan terms.

Now, let’s discuss how to address these issues by contacting Opay’s customer care.

List of Opay office address in Nigeria

Opay maintains a number of physical locations in major cities where customers can walk in for consultation and agent registration. Here’s a list of the office locations:

Opay office in Aba

            Phone number: 07037532091

            Address: No 135 Azikiwe Road, Aba south local government Area, Aba Abia State.

Opay office in Abeokuta

Phone number: 07087310050

Address: DOLLY HOUSE, OPPOSITE LAROY HOTEL, ABIOLA WAY, ABEOKUTA

Opay office in Abuja

            Phone number 07032120580

            Address: NO 36 OKOTIE EBOH STREET, OPPOSITE IFESINACHI MOTOR PARK UTAKO ABUJA

Opay office in Akure

            Phone number: 08030525403

            19 mama gold building along cathedral road Akure

Opay office in Asaba

            Phone number: 08132693513

            64 DLA Road by Standard life junction Asaba, Delta State

Opay office in Benin

            Phone number: 07064672668

Address:   ELORA ROYAL EVENT CENTRE NO. 162 BENIN SAPELE ROAD OPPOSITE MAGISTRATE COURT, BENIN CITY, EDO STATE

Opay office in Calabar

 Phone number: 07030894946

  Address: NO 38 EDIBA LANE, MARTIN MARKET, OPPOSITE TREASURE LAND HOTEL CALABAR, CROSS RIVER

Opay office in Enugu

            Phone number: 07030894946

            28 Edenwo street Chime Avenue New haven, Assemblies bus stop, Besides Mc Chuks Hospital

Opay office in Ibadan

            Phonenumber: 07064243515

            ANJOLA BUILDING OPPOSITE OANDO FILLING STATION,IYANA CELE, ALONG SANGO ROAD, MOKOLA IBADAN

Opay office in Ilorin

            Phone number: 07032029879

            No. 163, Anu Oluwapo Complex, Ajase Ipo Road, Opposite Savannah Hotels, Gaa Akanbi Junction, Ilorin.

Opay office in Jos

            Phone number: 09088770849

            Thilda’s House, Opposite GIG Logistics, Dadin Kowa 3rd Gate, shop 12, Jos, Plateau State.

Opay office in Kaduna

            Phone number: 08160948992

            No 9/11 Katsina Road by Independent way ASD city Mall Kaduna

Opay office in Kano

            Phone number: 08099290083

Opay office in Osun Osogbo

            Phone number: 08056802828

            Opposite Technical College beside Arowolo filling station, old iwo-Ibadan, Osogbo Osun

Opay office in Owerri

           Phone number: 07037532091

            138 Tetlow road, off Lagos street, Owerri

Opay office in Port Harcourt

            Phone number: 08036339631

           Address: No.79 Evo Road opposite Medicine Mart Pharmacy. GRA Port Harcourt, Rivers State.

Opay office in Sokoto

           Phone number: 08139615515

           Address: No5, Ahmadu Bello Way, beside Oando filling station, Sokoto

Opay office in Uyo

Phone number: 0703089494

Address: Plot 104 Nsikak Eduok Avenue by HomeLight properties building TWO LANE, Uyo

Opay office in Warri

           Phone number: 08132693513

            Address: 153, Okumagba Avenue, opposite Access bank beside Robinson plaza.

Tips for Effective Communication

– When contacting customer care, be concise and provide all relevant details about your issue.
– Keep records of your interactions, including dates, times, and the names of customer care representatives you speak with.
– Be patient and polite when communicating with customer care agents, as they are there to assist you.

Conclusion

Opay’s customer care team is there to assist you with any issues you may encounter while using their platform. By following the steps outlined in this blog post, you can reach out to them effectively and resolve problems related to loan applications, repayments, account access, technical glitches, or billing discrepancies. Remember to always verify the latest contact information from Opay’s official sources for the most up-to-date assistance.

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