Kuda Bank is a unique bank in Nigeria, operating exclusively through mobile apps. In this article, we will explore how you can change your phone number and name with Kuda Bank, and learn more about this innovative banking institution.
About Kuda Bank
Kuda bank, formerly known as Kudimoney, was established to address the common issues customers face with traditional banks. It is the first mobile-only bank in Nigeria, licensed and registered by the Central Bank of Nigeria (CBN) under registration number RC796975.
The bank, led by CEO Babs Ogundeyi, offers several attractive features, including zero card maintenance fees, free transfers, and automatic savings.
How to change Your Kuda Bank Phone Number
Your registered phone number is crucial for receiving debit/credit alerts and important notifications from Kuda bank. If you need to change your phone number, follow these steps:
- 1. Sign in to your Kuda bank account on the mobile app.
- 2. Click on your profile, usually found at the top left-hand corner.
- 3. Select your phone number.
- 4. Enter the new phone number you want to use.
- 5. Input the verification code sent to your new phone number and click "Confirm."
- 6. Congratulations! You have successfully changed your Kuda bank phone number.
How Change Your Name on Kuda
Ensuring that your name matches your valid ID card is essential during the registration process. If you need to correct your name, follow these steps:
- 1. Sign in to your Kuda bank account on the mobile app.
- 2. Click on your profile, typically located at the top left-hand corner.
- 3. Choose the option to edit your name.
- 4. Enter your name exactly as it appears on your valid ID card.
- 5. Input the verification code sent to you and click "Confirm."
- 6. You have now successfully changed your Kuda bank name.
For Troubleshooting and Contacting Customer Care
If you encounter difficulties following the above steps, don't worry; Kuda bank provides customer care channels for assistance:
Phone number: 01 633 5832Email address: [email protected]Twitter: [Kuda Bank Twitter](https://twitter.com/kudabank) or (https://twitter.com/kudabankhelp)In the Kuda bank app, you can also tap "MORE" to chat with a customer service representative.
Conclusion
With the easy-to-follow instructions provided in this guide, you can confidently change your Kuda bank phone number and name.
If you have further questions or comments, feel free to leave them in the comment section or visit the "Contact Us" page on Kuda bank's platform.
Don't forget to share this valuable information with your friends on social media.
Thank you for choosing Kuda bank, and we appreciate your readership!
