Although, in 1789, King Frederick of Prussia said, “The only, absolute and best friend that a man has, in this selfish world, the only one that will not betray or deny him, is his DOG,” those who befriend the animal in the modern world knows better. Dogs are such friendly pets, they do not even discriminate against anyone based on gender, age, skin colour, caste, class, race, creed, religion, or anything else. If you love them, they are yours forever. They will do anything for you. They will even die for you.

Those who love their pets more than anything also know their lovable companions need the best of everything there is possibly available, including clinical healthcare. Then Doggy World Ventures Private Limited offers you exactly the best of the bests.

The clinic was started around 20 years back by Dr Aradhana Pandey, the Director, as a three-person setup that has now grown to a Private Limited company with a staff size of 70 people. It has become possible only because of her vision to provide the best facilities to pet kind. She has involved herself in the learning process and kept an eye on the market and pet parents’ needs.

From a Clinic to a Conglomerate

Dr Aradhana has always adopted the latest technology and believed in teamwork to make things happen. Still, she looks to further advance her services along with the addition of new services. The one-person clinic has now acquired the shape of a corporate with multiple divisions, branches and facilities. The work standards are never compromised in Doggy World, with Dr Aradhana and Dr S.K. Pandey still seeing the pet cases daily.

They keep an eye on the quality standard laid for the company so that procedures are never compromised. These are the few ingredients because of which Doggy World still stands tall in this competitive world.

“People’s trust is what makes us grow,” says Dr Aradhana, adding that Doggy World, as a Private Limited company, was established in 2002 to provide value-added veterinary services to our pet friends at an affordable cost. With four branches across Delhi, Doggy World now offers specialized services to pet clients. “We cater to veterinary consultancy, surgery, diagnostics, radiology, ultrasonography, ECG and echocardiography.” Apart from the veterinary services, Doggy World also has Pet shops, Pet Grooming parlours and Pet Bakery.

The Best Pet Health Care

Dr Aradhana furthers that they at Doggy World are known to provide the best pet health care services with the best facilities and expert vet team at a competitive cost. They have a sizeable client base across Delhi and NCR, with online consultancy provided all over India and other countries. “Our clients trust us because of never give up approach for treating their pets,” she adds. Their dedicated vets and paravets team, along with the precise diagnostic outcome, make it possible to maintain an excellent recovery rate. At Doggy World’s main centre, Dr Aradhana and her team receive many referral cases daily as the clients believe they can give the best treatment outcome even in complicated cases.

They have a pet clinic with an OPD facility for around 20 cases at a time, a separate surgical unit, a radiology department, Cardiac monitoring unit, Ultrasonography, dentistry, an ophthalmology unit, a cat clinic, a vaccination and health clinic, an in-house diagnostic lab, dermatology lab. They also have admission facilities for critical patients. Their hospital runs 24×7 to cater to any emergency.

Doggy World has a team of expert and experienced vets, professional paravet staff, and trained support staff to deal with any case. The case presented is discussed by an expert vet panel for the best treatment and outcome. Several diagnostic procedures are applied for a precise diagnosis for a favourable outcome. Dr Aradhana adds, “We have a team of 70 dedicated staff that work day and night for the progress of the Doggy World. Even after 20 years, we are growing leaps and bounds since we have not adopted any type of complacency in our efforts. We always look forward to improving our services and techniques.”

Everything at A Single Place

She furthers that they offer all the health care needed at a single place so that the pet parent is not burdened with moving around for a specialized diagnosis and treatment. They never compromise on the quality of the services, people or procedures. Apart from the integrated facilities, they have specialist vets for different departments with high qualifications and competency. They also offer allied services like a pet shop, grooming parlour and a pet bakery to provide healthy vet-approved treats.

The non-compromising approach in treating a patient is one of the many professional qualities and values Dr Aradhana says are greatly admired by their clients. The senior vets personally deal with complicated cases with integrated teamwork and facilities. “This is what gives the confidence to our clients that their pets are in good hands,” she insists.

As an experienced leader, she shares her opinion on how adopting modern technologies like AI and ML impacts the animal healthcare space and how Doggy World is adapting to the change. She says this is a very delicate line of work as they deal with speechless patients. They must closely observe their patients to reach a final diagnosis. Smallest of small things like how the pet is keeping its tail (Up, hanging, holding between legs, straight etc.), how frequently it is yawning, shaking its head, sitting with legs extended, flexed, forward extended, sideways or in back position etc. all these things help them in reaching to a final diagnosis.

Advanced Tech Parameters 

“So frankly speaking, I feel this is very early or a nascent stage where we can think of adopting modern technologies like AI and ML in the basic diagnosis. Yet, to some extent, we are using them in getting the differentials in case of blood test parameters- like we get all the probable causes of deviations in the test parameters. Also, we get the differentials in some ECG machines now.

Our patients come in different shapes and sizes. In the morning, if I examine a 1.5 to 2 kg adult Chihuahua, then maybe in the afternoon, I treat an 70 kg St Bernard. Thus, I believe it is still a farfetched thought that I wish we could generate so much varied data that we can use for AI or ML.”

The Science of Pet Upbringing

According to Dr Aradhana, the challenges mainly come from the fact that most pet parents are still not fully aware of the science involved in the upbringing and treatment of pets. They are easily misled by people who are not vets but are directly or indirectly related to pet businesses. So they provide unethical services, compromising product and treatment quality to show a cost advantage to the pet owners.

To counter these challenges, she says they try to educate their clients on the advantages of constant contact with professional help. For pet parenting, they constantly organize online chat shows and webinars. They try to continually improve their work quality with a regular upgradation of their services and knowledge.

Strengthening the Bond

According to her, animal healthcare is very crucial today, and there are many advancements to be expected in the future. She believes, “Companion animal serves as our best friend. They are like our children and stress busters in today’s stress-filled world.”

Hence they deserve the best healthcare facilities. Also, newer diseases are cropping up in pet animals due to altered nutrition and lifestyle. “Hence a regular update of our knowledge and diagnostic facilities holds the key in future.”

Also, professional specialization is very important in the present scenario as the clients look forward to more specialized facilities. Newer techniques and instrumentation are thus bound to come in the future. Any competitive vet practice must embrace it.

We Treat Your Pets as One of Ours

In her advice to budding entrepreneurs aspiring to venture into the animal care space, Dr Aradhana says, “Be clear about your mission, adopt required knowledge and infrastructure, build a team and tackle market competition as and when it is needed.”

On envisioning scaling Doggy World’s operations and offerings in the future, she reveals that they are increasing their reach, upgrading their facilities and being market competitive with time. They are also doing related diversification to expand their offerings to the pet parent. Their technology is coupled with good financial and business acumen to make them grow.

Also sharing awards received by the clinic, Dr Aradhana adds,

• For three years, Doggy World consecutively received the People’s Choice Awardin the Best Veterinary Facility for Complete Care Category given by Petfed.
• Awarded- “Outstanding Contribution in The Field of Veterinary Services for The Year 2022” at Furfest.
• Thrice come in “Three Best Rated Veterinary Hospitals in Delhi.”

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