RBS Citizens Financial Group is a commercial bank holding company which based in Providence, Rhode Island with a British pedigree. Currently, Citizens Bank is serving more than 30 states with approximately 1,400 branches and 3,600 ATMs.
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Before you proceed to make payment, you must ensure you have the following.
- Your most recent loan statement and/or account number.
- Currently Zip code on your account.
- The last four digits of the social security number of the primary borrower on the loan.
How To Make Loan Payment Online Through Citizens Bank
- Visit www.citizensbank.com/paymyloan
- Scroll down at the center of the homepage, click on the “Make a Loan Payment” button.
- A note will appear on the screen, which says that you are leaving the Citizens Bank Site. You need to click on “Continue to Pay My Loan” link.
- To proceed and make a payment, kindly type in your personal information into the required fields.
- Enter your last 4 digits of account number, Zip code and last 4 digits of social security number.
- Click the “Submit” button to continue.
- Now kindly follow the instructions to finish the payment process.
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Remember that there are other forms of payment provided for you, of which you can make payment. These include:
- By Mail: This normally takes 4 to 7 days for delivery and processing.
- By Phone: This takes 1 Business day for processing.
Simply dial 1-888-805-0200 for Pay by Phone Services. A charge of $12.50 is applied for the automated payment service. Additional charges may also be incurred if you choose to make a payment with a Citizens Bank representative.
- Using your Debit Card: When using your ATM/Debit card, it should feature a Pulse, Star, or NYCE Logo.
- In Branch: This takes same day processing. Simply walk to any Citizens Bank branch during normal business hours.
Nevertheless, it is very convenient and more easy to make loan payment online through www.citizensbank.com/paymyloan.
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