MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognizable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the vacant position below:
Job Title: Customer Relationship Officer – Consumer Support (Supervisory) – Apply Here!
Location: Lagos
Employment Status: Permanent
Department: Consumer Operations Support
Job Condition
- Normal mtnn working conditions
- May be required to work extended hours
Requirements, Experience & Training
Experience:
- Minimum of 3 years’ experience in an area of specialization; with experience working with others
- Experience working in a medium organization
- Experience in the service industry
- Experience in a call center (prepaid/postpaid) environment
Education:
- First degree in any relevant discipline
- Fluent in English.
Training:
- Basic gsm
- Mtn products & services
- Relationship management
- Relevant systems training
- Ccbs
- Call center policies, processes and procedures
- Call center applications, technology and systems training
- Telephone/ physical interaction etiquettes.
Minimum Qualification
- BA, BEd, BSc or HND.
Application Closing Date
16th April, 2019.
How to Apply
Interested and qualified candidates should – Apply Here!
The post Customer Relationship Officer – Consumer Support (Supervisory) at MTN Nigeria appeared first on Financial Watch.
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