The man sitting at New York’s Penn Station talking into his Smartphone on a dreary, humid, rainy Monday night about to catch the 10:10 pm train home could have been the Googled image for “forlorn.”  I could hear the exasperation in his voice as he was sharing with the person on the other end about the terrible day he had and his feeling that “Retail as we knew it is dead” and the “this next generation of consumer wants to buy clothes from an app just like they ride around in Uber town cars.”