When your PS4 Controller suddenly stops working, it can be frustrating, to say the least. Many people blame the PS4 itself for the issue, but there are actually a number of reasons that this can happen.
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If your PS4 controller keeps disconnecting, then there are a number of things you can do. In this article, we’ll look at why this happens and how to fix this problem and keep your PS4 controller working as it should.
Why Does My PS4 Controller Keep Disconnecting?
The reason why your controller disconnects can vary. In addition, one of the most typical causes is that the controller is not paired with your PS4. This happens because your PS4 Console isn’t always connected to a power source or a network.
If the battery in the controller goes low, you may potentially experience a disconnect. If the controller is running low on power, then the controller won’t be able to send data over the connection.
A faulty Bluetooth antenna on the PS4 controller is also a major reason for this issue. If the antenna is damaged, then the controller won’t be able to connect to the PS4 console. If the connection is unreliable, the controller may also disconnect. If you play games that use motion control, then it’s possible that the connection between the controller and the PS4 console is getting interrupted. The disconnection also happens when you move your controller far from the PS4 console.
There could be a loose connection between the controller and the console when using it with a USB cable, or it could be because of a faulty cable. Using low budget cable could be a problem. When using cheap cables, the connectors may not have enough friction to keep the wires in place. This can lead to the controller disconnecting from the console.
It’s also possible that your controller is not compatible with your PS4 console. This happens when you buy a controller from a third party company. In this case, the console might not recognize the controller. Or your PS4 console may have a problem with the driver. This can be fixed by contacting the manufacturer of your PS4 controller.
The disconnection problem can also come from the PS4 itself. Because of a hardware problem, the PS4 could be malfunction. This could be caused by the PS4 console overheating, or it could be due to the overheating of the motherboard.
How to Fix The Problem?
If you cannot figure out what causes your DS4 disconnect from the console then here are some possible fixes you can try to solve this problem.
Disconnect & Reconnect The Controller
As we discussed controller being not paired properly with ps4 may cause a disconnect problem. To fix this you can disconnect and reconnect the controller. To do this, follow the steps below:
1. Go to Settings
2. Then select ‘Devices’ > Bluetooth Devices
3. Select your controller and Disconnect. Your controller is now disconnected.
4. Reconnect your controller by pressing the PS button once more
Battery Health
Low battery health can be also a reason for the controller to disconnect from the console. If you notice that your controller is running low on power, then it’s possible that the controller’s battery is draining. Replacing the battery is one of the solutions to this problem. But if you replace the battery, then make sure that the old and new batteries have the same capacity. It’s important that you check the battery health before replacing it.
Bluetooth Antenna
If the controller is not paired properly and the controller keeps disconnecting from the console, then it’s possible that the controller’s Bluetooth antenna is damaged.
If your controller has a loose connection with your PS4 then you might need a new antenna. You can get a new antenna from the Sony Store. If you don’t want to spend money on a new antenna then you can use only a USB cable to play games on your PS4.
Know Your Distance
Do not move too far away from the controller because the distance between the controller and the console can cause the controller to disconnect from the console. If you notice that the controller disconnects from the console then you can try to reconnect the controller by moving it back towards the console.
Quality USB Cable
Ensure that your controller is connected to the console via a high-quality USB cable. Cheap cables may not provide enough friction to keep the wires in place. This could lead to the controller disconnecting from the console.
Reset Controller
Resetting the controller may fix the disconnect problem. To reset the controller, do the following steps,
1. There is a small hole in the back of the controller to the left. Use a toothpick or sim ejector tool to insert inside the hole.
2. There is a small press-able button inside the hole. Press it and hold for 5 seconds.
3. Your DS4 is now reset.
4. Follow the first fix (Disconnect & Reconnect The Controller) in this guide to re-establish the connection. If the controller refuses to reconnect, simply connect it to PS4 with a USB cable. It will automatically be paired.
Clear PS4 Cache
Clearing caches from PS4 may solve the disconnection problem. To clear the cache of your PS4, do the following steps:
Disconnect your PS4 from the wall. Rest Mode will not clean the cache. It must be switched off fully.
The PS4’s indicator light will blink as it prepares to shut off. Take your time and wait for the screen to go totally dark and stop blinking.
Unplug the PS4’s power cord from the console’s back panel and restart it. To delete the cache, detach the cord from the PS4 rather than simply unplugging it from the wall.
Turn on the PS4 and wait at least 30 seconds before plugging in the cord again. You’ve rebooted your PS4 and done a cache clean-up in the process.
Buy A Better Controller
The PS4 console does not recognize certain controllers. In this case, the controller will not work properly. If you notice that the controller is not working properly with the console, then you can try to change the controller or try using a different brand of controller.
Conclusion
In this article, we’ve discussed why your PS4 controller keeps disconnecting. We’ve also given solutions to the problem. You should contact PlayStation Support if you’re still experiencing issues with your PS4 controller. Because of their extensive knowledge, they can assist you further.
We’d love to hear from you if you have any more questions or concerns.
