Here are some $200/day work from home chat jobs with no phone calls required!

Customer Support Agent at Sticker Mule

Why you'll like working here:
1. Customers love our service and tell us all the time!
2. We offer flexibility in your work day.
3. We work at a sustainable pace to foster a non-stressful work environment.

Job description
You'll be responsible for providing Sticker Mule customers with world-class customer Support. We deliver fast, reliable, and efficient service. We only offer support via email and social media, so you must have outstanding writing skills. You'll respond to customer inquiries in a clear, concise, and comprehensive manner.

Responsibilities
1. Respond to customers via email using a conversational and helpful tone.
2. Propose edits and additions to FAQs and internal knowledge base.
3. Suggest opportunities for our product team to make our customers happy.
4. Offer ideas to improve the quality and efficiency of our customer service operation.

Requirements
1. 1+ years experience in a Customer Support role
2. Exceptional writing skills
3. Experience working remotely

Hours
12pm-8pm MST
Monday – Friday

Pay & benefits
1. $23.54/hr
2. 401k plan with 4% employer match
3. Health & dental insurance
4. 4 weeks paid vacation
5. $500 signing bonus
6. Work from home

Bilingual Customer Support Associate, Portuguese (Remote) at SquareSpace

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every day to ensure that issues with their account are resolved promptly. You will use your system knowledge and commitment to delivering an exceptional customer experience to solve problems for our users, but advocate for our brand.

This remote role reports to a Customer Support Team Lead. You will begin on October 02 2023 and will work the hours of the Central time zone. You must have both spoken and written fluency in English and Portuguese (Brazilian Preferred).

You'll Get To…

• Respond to customer-submitted live chats and email in a timely manner
• Queue-based, typing work will account for approximately 90% of the role.
• Live Chat is our primary channel of support in this role.
• Troubleshoot and guide customers through questions and issues with their Account, Billing, or other transactional inquiries
• Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
• Stay up to date on new product features and improvements
• Identify isolated customer experiences and escalate important issues.

Who We're Looking For

• Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
• Bilingual fluency in English and Portuguese (Brazilian Preferred)
• 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
• Expertise with written communication and the ability to spot spelling and grammar errors.
• Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
• Capability of prioritizing competing requests.
• Familiarity with the Squarespace platform.
• Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $37,000 – $45,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, qualifications, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

Customer Support at Hubstaff

Description

Hubstaff is a time tracking, project management, and proof of work SaaS solution. We are on a mission to accelerate the digital transition of work and make it possible for even more work to be efficiently performed in a remote environment. Interested?

What will your day-to-day look like?

Hubstaff Customer Support Representatives respond to customer requests over email in our ticketing system, live chats, on-screen shares, and video conferencing. CSRs report to our EMEA team leader and work collaboratively with our global team of Support Professionals.

Requirements

Who Should Apply?

An ideal candidate for this role:

• shows an empathetic mindset regarding the goals of others, especially those of customers
• loves to help others reach their full potential
• demonstrates outstanding written communication skills
• knows how to communicate the value of a product in direct customer interactions
• desires to continually improve and grow both inside their current role and grow beyond it
• is a tech-savvy person who is genuinely interested in exploring new systems and is passionate about spreading knowledge about them
• Has a basic level of experience with HTML, CSS, and other programming languages (taken an online/in-person course or past work experience)
• Loves automating tasks with Zapier or writing browser scripts in JavaScript.
• Has experience with Windows, Mac, iOS, Android, ChromeOS, and Linux operating systems
• Demonstrates an ability to determine solutions to complex problems

Requirements:

• 3+ years experience in customer support and 100% remote roles (SaaS Support experience – Mandatory)
• Relevant experience working with a vast number of different software/platforms.
• Experience troubleshooting common user computer issues.
• You have an organized workplace with a modern enough computer, webcam, preferably a good microphone/headset, stable and high speed internet, and an environment that allows you to conduct professional presentations with minimal interruption.
• While Hubstaff's working hours are flexible to your requirements, this role will be hired into the typical UTC+1 – UTC+2 daily working hours.
• Living in one of the following countries: Poland, Spain or Romania

Benefits

• Hubstaff is a fast-growing time-tracking and project management startup that fully embraces remote work.
• Our team has people from 30 different countries: we value and welcome diverse backgrounds.
• We expect our professionals to work 40 hours/week and hope they can work with us for years to come.
• We are looking for someone in the European timezone for this particular position.
• Flexibility is essential to us, so Hubstaff offers this flexibility in your day-to-day but also about the contract type.
• Our professionals can be hired as contractors (payment/hour) or as employees in more than 15 countries (salaried and getting additional benefits like vacations, paid leaves as sick or maternity or paternity leave, equipment and training bonuses, and health insurance (paid: 50%), among others,).
• We get the whole team together on our Annual Retreats to have fun while traveling and getting to know each other! So while 2020 had us virtually meeting because of the pandemic, we met in Portugal (in 2019) and Mexico (in 2018), and we had our first in-person retreat after Covid-19 in the Dominican Republic (Feb 2022).
• Annual Salary as an employee or contractor. The same varies according to the location and the experience level. This is a fully remote position, and we are giving preference to a professional located in one of the following countries: Poland, Spain, or Romania.