Make up to $26/hour with these work from home jobs that don't require experience or phone calls!

Customer Support Representative at Veya

You will need to interact with several software systems, so familiarity and comfort with computers are Required.  Excel skills are preferred. We are looking for people who can put together great emails and other written correspondence.
 

Your core responsibilities will include:

• Responding to customer enquiries
• Managing customer experience
• Processing and tracking customer returns

Our company core values are:

• We take ownership
• We are always improving
• We have high standards for accountability

Our employees learn new things every day and are constantly evaluating their work to maintain top efficiency.  There is great opportunity for career growth with us as we typically promote from within the company. Over 90% of our current leadership started with us in an entry-level position.

Please only apply if you are looking for a long-term position. Starting pay is $15/hr. Our benefits for the position include:

• Health
• Vision
• Dental
• 10 days of PTO accrued in year one; 15 days of PTO accrued in year two
• 7 Paid Holidays Per Year
• Company jacket from The North Face
• Company water bottle from Yeti
• 401K (after the first year)
• HSA/FSA (with applicable health plan)
• Quarterly Social Events

This position can be worked remotely anywhere within the contiguous United States.

Social Media Agent at LiveWorld

Primary responsibilities:

• Review and take appropriate action on social media posts according to brand guidelines, to include rejecting or approving content, tracking, and escalating.
• Triage and respond to customers’ questions selecting and personalizing previously prepared responses or in a social context.
• Actively engaging with online users, stimulating, guiding, and participating in conversations. Authoring responses on the fly.
  Research customer service answers, in some cases client CRM systems.
• Identify and escalate trends, topics, sentiment, and emerging issues

Required skills and traits

• Ability to connect with people, and communicate in courteous, conversational style, while making decisions according to guidelines
• Ability to compose well-written messages, with use of good grammar and appropriate punctuation.
• Strong keyboard skills
• Ability to navigate between multiple systems or applications simultaneously
• Demonstrated personal or professional success engaging in a social channel

Recommended education and experience

• Minimum 18 years of age required 2-3 years’ experience in online moderation and engagement and/or online customer service desirable
• Some experience in a call center environment helpful.
• Work-at-home experience helpful.
• Social media moderation and engagement experience preferred but not required
• Healthcare background desirable but not required
• Experience with social media tools such as those from LiveWorld, Salesforce, Sprinklr, Khoros, or similar tools desirable
• College Degree or equivalent experience preferred

Environment and Technical Requirements

Dependable, high-speed Internet access
Dependable telephone access (landline preferred for training)
Ability to work in a quiet and secure home office atmosphere
Work must be performed on a desktop or laptop computer. Use of a tablet or mobile phone is not feasible for this position.