Your unique value proposition determines if people and visitors will bother reading about your product or close the page and click away. If you get it right, sales can skyrocket. Get it wrong, and you’ll wonder why all that traffic isn’t converting into sales as you want them to.
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The less your company is known, the more you need to work on your unique value proposition and perfect. Some times the unique value proposition is called unique selling proposition. Does Pepsi or Coke need a unique value proposition? Probably not.
Does Little Guy Joe who just got into online marketing need a unique value proposition for his product or service? He sure does if he wants to make online sales.
So What is a Unique Value Proposition Anyway?
Not wanting to rely solely on my memory, I did some research, and this is what I found to be something of a consensus of what a unique value proposition should be:
It’s your promise of value to be delivered to the customer. And it’s the #1 reason your prospect should buy from YOU. It’s what makes your product or service distinctive from the rest.
A great unique value proposition incorporates one or more of these qualities:
- Explaining how your product or service is going to solve your customer’s problem, or how it’s going to improve your customer’s percieved value or situation. (This is called relevancy)
- States specific benefits that your product delivers (This is quantified value)
- Tells your customer why they should buy from you instead of your competition (This is unique differentiation)
But I think we need more clarification. In doing my research, I also found that a great unique value proposition…
- Targets a specific market
- Focuses on quality, cost or speed, or a combination of both
- Clarifies what the company or product does not do
- There might be more than one unique value proposition
Your unique value proposition should be the first thing visitors see on your home page. Plus, you’ll want to place it on all entry points to your site as well.
People need to be able to read your unique value proposition and immediately understand it. Which is to say, corporate gibberish created by a committee of eggheads isn’t going to cut it.
For example, if I tell you that my unique value proposition is:
“Revenue-focused automated marketing and sales closing solutions unleashed through collaboration throughout the revenue cycle”
I’m guessing you’re going to be bewildered. Or you’re falling asleep. Or you’re confused as can be.
And there’s no need to be redundant. For example:
Online Billing and Invoicing Software
Invoice Dude is a unique online billing software specially designed for small and medium businesses. Thousands of reputed businesses and individuals trust our software for their invoicing!
This tries to appeal to too many people – small businesses, medium businesses and individuals.
There is no differentiation from other online billing and invoicing software.
In addition, it says ‘thousands of businesses,’ yet offers no proof of uniqueness. Stating an actual number such as 12,549 would make it distinctive and helps greatly, and it could be updated automatically or manually on a daily or weekly basis.
Plus, I don’t know about you, but this entire unique value proposition puts me to sleep.
And with a name like Invoice Dude, they could have done soooo much better.
What a Unique Value Proposition is NOT
The unique value proposition isn’t a catch phrase or a slogan.
“Coke, it’s the real thing” and “L’Oreal, because you’re worth it” are slogans, not unique value propositions.
It’s also not a positioning statement as well.
“America’s #1 bandage brand, heals the wound fast, heals the hurt faster” is a positioning statement.
These are better than not having them, but they’re not what we’re striving for.
Calling your product or service the ‘real thing’ doesn’t show one reason or benefit why one should buy your product or service over the competition.
Because you’re worth it doesn’t tell us anything – it just sounds good. And an expensive product.
Being #1 isn’t so unique and doesn’t make me want to buy your product or service, either.
These are all examples of slogans, not unique value propositions:
- Like sleeping on a cloud (Sealy)
- Milk from contented cows (Carnation)
- Save Money, Live Better (Wal-Mart)
- I’m lovin’ it (McDonalds)
- When you care enough to send the very best (Hallmark)
- Just Do It (Nike)
- Finger Lickin’ Good (KFC)
- Have it your way (Burger King)
- Melts in your mouth, not in your hands (M&M)
- The happiest place on earth (Disney World)
- The best a man can get (Gillette)
- Betcha can’t eat just one (Lays)
- Think outside the bun (Taco Bell)
- “Koo Koo for Cocoa Puffs”
- “Snap! Crackle! Pop!” (Rice Krispies)
- “Are you a Cadbury’s fruit and nut case?”
- “Keep Walking” (Johnny Walker Whiskey)
- “Wii would like to play.”
- “I’d rather die of thirst than drink from the cup of mediocrity.” (Stella Artois)
- “We don’t charge an arm and a leg. We want tows.” (From a towing company)
- “Yesterday’s meals on wheels” (From a septic tank)
- “We repair what your husband fixed.” (From a plumber’s truck)
Unique Value Proposition Components
A unique value proposition is usually longer than a slogan.
In fact, a unique value proposition can have a headline, a sub-headline, one short paragraph of text and possibly bullet points.
And it might even include a visual effects, such as a photo, graphics or hero shot.
There is more than one correct way to build your value statement, and there is more than only one possibility. This is something you need to think about for a while.
You take notes, try different things, think about it, tweak it, tweak it again, ask opinions and tweak it some more.
Headline: This is usually the main and most important benefit you’re offering your customers, stated in one short and clear sentence. You might mention the product, the customer or both. This is where you grab attention, because if you don’t, then you’ve already lost a fair share of your prospects.
Sub-headline: This is a specific explanation of what your product does best, who the ideal customer is and why your product is useful to your ideal customer.
One short paragraph: This short paragraph can be used instead of or in addition to a sub-headline, and serves the same purpose as the above sub-headline.
3 bullet points: These are the key benefits or features. Notice we said three, not unlimited. You may or may not need bullets, but if you do use bullets, keep them short and punchy.
Visual: The English language-idiom “A picture is better than a thousand words.” Images always communicate faster and generally better than words. You might show the product, the happy customer or an image that reinforces your message.
How to Write your Unique Value Proposition
You need to get accustomed to it. It takes time to get it just right. In the beginning, do the best you can, and then adjust it along the way, till you perfect it.
There is no reason to delay starting or growing your business just because you don’t have the perfect value statement yet. Just do it and perfect it later on. There is no harm.
A good value statement is better than no value statement, and in time you can make it great.
Start out by answering these questions:
- What’s your product or service?
- What is the BIG end-benefit of using it?
- List as many as you can think of, then identify and use the best
- Who is your ideal target customer?
- What makes your offer so unique?
- How is your product different and distinctive from anything else available?
NOTE: If you can’t answer why your product is unique or different from the rest, then you might want to work on the product itself. Selling a ‘me too’ product that is identical to what’s already being offered can be difficult UNLESS you already have a well-known brand.
Once you have your first draft of your value statement, ask yourself these questions:
- Is it clear and easy to understand?
- Does it communicate solid benefit(s)?
- Will a customer know exactly what result they will get when using your product?
- Does it say how it’s different, distinctive or better than the competition?
- Does it avoid hype? (amazing, fantastic, best ever)
- Does it avoid business jargon? (revenue generated resource allocation blah blah blah)
- Can your ideal prospect read it and understand it in a few seconds?
If someone is shopping around, then they’re likely to check out 4 or 5 different options before deciding which one to buy.
By having your unique value proposition at the top of your first page, you can easily stand apart from all competitors and out sell your competitors.
Research shows that visitors notice unique value propositions faster when they have more text.
Visitors were also able to describe more product advantages when there were more to read about in the unique value proposition.
And readers tend to prefer bullet points – they’re easier to understand and remember.
Examples of Great Unique Value Propositions
Uber:
Tap the app, get a ride
Uber is the smartest way to get around. One tap and a car comes directly to you. The driver knows exactly where to go. And payment is completely cashless.
Unbounce:
Build, Publish and A/B Test Landing Pages Without I.T.
The mobile responsive landing page builder for marketers.
Build a high-converting landing page now.
-
- Build a page
- Publish it
- Test and optimize
Slack:
A messaging app for teams who put robots on Mars!!
NASA’s jet propulsion laboratory is one of tens of thousands of teams around the world using Slack to make their working lives simpler, more pleasant, and more productive.
Trello:
Trello is the free, flexible and visual way to organize anything with anyone.
Drop the lengthy email threads, out-of-date spreadsheets, no-loner-so-sticky notes, and clunky software for managing your prospects. Trello lets you see everything about your project in a single glance.
iPhone:
Why there’s nothing quite like iPhone
Every iPhone we’ve made – and we mean every single one – was built on the same belief. That a phone should be more than a collection of features. That above all, a phone should be absolutely simple, beautiful and magical to use.
Unique Value Proposition Boosters
Sometimes it’s extremely difficult to find ways to differentiate yourself from your competition, so you might try adding one or more of these to your offer:
- Free shipping
- Fast or next day shipping
- Free trial
- Free setup or installation
- Free bonus
- No long-term contracts or payments
- A very clear money back guarantee
- A better than money-back guarantee
- A discounted price
- Customization
- One-on-one personal help
Remember, you don’t need to hit your unique value proposition out of the park on the first try. But you do need to build one and use it smartly.
Tests show that having the right unique value proposition can have an immediate effect on your sales, sometimes even doubling or tripling conversions.
Of course, it’s going to depend on your product or service, your niche, your customers and even your competition.
And most of all, it will depend mainly on how well you craft your unique value proposition.
One more thing – an added beauty of having a great unique value proposition is it clarifies in your own mind what it is that you are truly doing for your customers.
It actually makes your job easier, in that you are no longer trying to be a jack of all trades, or trying to make your product fit everyone.
The clarity your unique value proposition brings can also bring you peace of mind and a better ability to grow your business big, strong and fast.
Hope This was useful and helpful.
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